ppDescrizione dell’offerta di lavoro /p pThe icon of Milanese 5-star luxury hospitality with cosmopolitan flair. Park Hyatt Milano is the exclusive, elegant 5-star luxury hotel in the historic heart of Milan, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house. /p pEpitomizing the hotel’s modern, innovative style, the 108 rooms and suites to offer guests an even more exclusive and personalized experience are refined, elegant spaces that highlight original architectural and design details that are distinctly Milanese. /p pAlways a meeting place for businesspeople, creative professionals, travelers and Milanese, the Park Hyatt Milano’s common areas include the exclusive gourmet restaurant Pellico 3 Milano with an innovative menu curated by Chef Guido Paternollo; the Mio Lab Cocktail Bar, a favorite spot for the ritual of the Milanese aperitif; and La Cupola, the focal point of life at the hotel, from breakfast to dinner. Unwind at AQVAM Spa or indulge in glamour at Beppe D'Elia’s Hair Jewelry Salon. /p pbPosition: /b FB - G.E. Reservation Manager /p pbDirect Report: /bDirector of Food Beverage /p pbResponsible for /b FB Reservations in all Outlets Floor Hostess Duties- FB Guests Satisfaction /p pbResponsible for: /bEnsure all Hight Standard sin FB Reservations /p pbResponsible to: /b Ensure Res. Details Hostess Duty in FB /p pMain Duties and Responsibilities: /p pOperational: /p ul liEnsure Correct Procedure in Reservations FB All Commercial Proposal. /li liEnsure Customer Required info by Phone ,Mail related to all FB Outlet. /li liEnsure Correct Procedureof Web – Site Reservation- Events Section BOB /li liEnsure Correct Procedureof all Mail regarding Events /li liEnsure Responsible to talking clear about and accurate information, about every booker. /li liEnsure the correct Guest Satisfaction Program,



FB requests and Complaint /li liEnsure Hight Standard in Communications /li liCheck Daily Operations in Outlets, according to the Manager. /li liMeet Daily the HoD /li liCeck and Plan Program the Calendars of the Day /li /ul pAdministrative Purchasing: /p ul liEnsure Correct Payments Program (PM) /li liImprove Adm Standard according to the Manager /li liEnsure the Correct Standard Procedure of Purchasing Request according to the Manager /li liEnsure the Correct Maintenance of Collateral Standard /li /ul pFinancial IT according to the Manager /p ul liEnsure Credit Card Authorization Policy Procedure, for Events FB Reservation /li liEnsure the Correct Procedure of Safer Pay Link /li liEnsure the Correct Procedure for Creation of Events Pay Master Bill /li liEnsure and Improve IT Program /li liEnsure the annual competitor set to be planned with DoFB AND Events Managers /li /ul pPeople HR /p ul liEnsure Supervisor and Coordinator of Events Staff according to the Manger /li liEnsure Hostess Reference Person according to the Manger /li liEnsure Responsible of Events Grooming Rules Events Enforcement /li liEnsure Responsible for Service Work Schedule according to the Manager /li liEnsure Policy Program with DoFB /li liShare The Monthly Budget Results according to the DoFB Business Commercial /li liEnsure Correct and Up date Guest Database according to the Manager /li liEnsure Event Promotional Mailing Communication according to the Manager /li liEnsure Yearly Promotional Plan according to the DoFB /li /ul pbPosition Details /b /p pJob Level: 2° Turismo-Federalberghi /p pEmployment Type: Full-time /p pSalary Range: € 30.000 - € 34.000 gross per year / 14 months /p pbHyatt Also Offers Employees: /b /p ul li12 free nights and discounted rates in all hotels of the group after three months of employment /li liComplimentary staff cafeteria and laundry service /li liContinuous learning and development opportunities /li liATM public transport service /li liCorporate welfare benefits /li /ul /p #J-18808-Ljbffr

📌 F&B Guest Experience & Reservation Manager (Bardi)
🏢 Park Hyatt Milano
📍 Bardi