pTata Consultancy Services (TCS) is seeking a distinguished strongSenior Teamcenter PLM Consultant /strong to lead our Application Management Services (AMS) operations for a key client in Turin, Italy.
/ppbr / /ppThis is a senior, customer-facing leadership role for an expert in the PLM domain.
You will be entrusted with ensuring the stability, performance, and continuous improvement of a critical Teamcenter environment.
As the lead consultant, you will drive technical and functional solutions, manage high-priority incidents, and serve as the primary liaison between business stakeholders, technical teams, and vendors.
This position requires a strategic leader dedicated to service excellence and operational discipline.
/ppbr / /ppstrongKey Responsibilities: /strong /pullistrongLead AMS Operations: /strong Spearhead the end-to-end PLM/Teamcenter support operations, ensuring all incidents, service requests, and enhancements are managed within stringent SLA and priority expectations.
/lilistrongDrive Incident Problem Management: /strong Take command of priority incident calls, escalations, and root cause analysis (RCA).
Perform expert-level triage to assess impact and assign issues to the appropriate resolver groups.
/lilistrongProvide Technical Functional Leadership: /strong Act as the primary solution advisor for business and technical requirements.
Guide team members on complex Teamcenter functional areas and establish best practices for support quality.
/lilistrongManage Stakeholder Communication: /strong Lead daily support calls, backlog reviews, and status communications.
Collaborate seamlessly with customer stakeholders, PLM architects, Siemens/vendor teams, and internal technical groups to ensure swift issue resolution.




/lilistrongChampion Continuous Improvement: /strong Drive service enhancement by analyzing ticket trends, identifying automation opportunities, and reducing recurring issues.
Prepare and maintain high-quality SOPs, knowledge articles, and operational reports.
/li /ulpbr / /ppstrongQualifications and Requirements: /strong /pulli10+ years of extensive experience in PLM, with deep expertise in Siemens Teamcenter support and operations.
/liliExpert-level knowledge of Teamcenter modules, including Structure Manager, Workflow, Change Management, Access Manager, and Embedded Software Lifecycle Management.
/liliProven ability to lead incident management, triage issues, analyze logs, and provide robust technical and functional solutions based on business requirements.
/liliStrong command of ITIL processes (Incident, Problem, Change, SLA Management) and experience with ITSM tools like ServiceNow or JIRA.
/liliExceptional skills in stakeholder management, customer engagement, and team leadership.
/li /ulpbr / /ppstrongWhy Join TCS?
/strong /ppThis role offers a unique opportunity to function as a strategic leader within a critical client engagement.
At TCS, we empower our senior experts to drive meaningful outcomes, providing the resources of a global leader while fostering a culture of innovation and continuous improvement.
/ppbr / /ppIf you are ready to take on this challenge, we want to hear from you.
/ppbr / /ppBy applying to this job, you authorize the processing of the personal data contained in your CV pursuant to Legislative Decree ******** and EU Regulation ******** (GDPR) for personnel selection purposes.
/ppbr / /ppFor more info on our Privacy Notice: uTCS iBegin /u /ppbr / /ppstrongApply today to shape the future with TCS!
/strong /p

📌 Senior Teamcenter Plm Consultant (Lazio)
🏢 Tata Consultancy Services
📍 Lazio