ppIt's more than a jobAs a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. /ppAnd by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. /ppAt Kuehne+Nagel, our contribution counts in more ways than we imagine. /ph3How you create impact /h3ulliLead and oversee the daily operations of the import department, ensuring smooth execution of all activities and achievement of service level targets. /liliManage team performance, workforce planning, resource allocation, and operational KPIs to drive productivity, service excellence, and continuous improvement. /liliAct as the primary escalation point for customers and internal stakeholders, resolving complex operational issues and ensuring high customer satisfaction. /liliCoordinate cross-functional teams, including Operational Care, Customer Care, Revenue Care, Customs, and Transportation partners, to ensure timely and accurate shipment execution. /liliBuild and maintain strategic relationships with airlines, carriers, gateways, and external service providers to secure capacity, optimize transport solutions, and manage supplier performance. /liliDrive operational efficiency and cost optimization through process improvements, automation tools, consolidation strategies, route planning, and continuous review of transportation solutions. /liliEnsure compliance with company policies, international trade regulations, customs requirements, quality standards, and health, safety, security, and environmental guidelines.



/liliPartner with senior management to develop and execute departmental strategies, monitor operational performance, and address risks, disputes, and service deviations proactively. /li /ulh3What we would like you to bring /h3ulliAt least 1-3 years of experience in air logistics. /liliStrong leadership and communication skills, combined with adaptability and a performance-driven mindset. /liliSolid knowledge of freight forwarding, air logistics operations and import regulations. /liliFluency in English and Italian. /li /ulh3What's in it for you /h3pBy joining the Kuehne+Nagel team, you will have the opportunity to work in a safe and stable environment, with a strong focus on physical and mental well-being. /ppWe offer professional growth and development opportunities, including at an international level. /ppJoining Kuehne+Nagel means being part of a company that genuinely invests in people: /pulliDevelopment first – real opportunities for learning and growth. /liliTeamwork that matters – experienced colleagues ready to support you. /liliInnovation encouraged – we welcome new ideas and continuous improvement. /liliHealthy balance – a supportive and flexible work environment /li /ulh3Who we are /h3pLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. /ppAt Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. /ppWhether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. /p /p #J-18808-Ljbffr

📌 Air Logistics Operational Care Team Leader (Milano)
🏢 Kühne + Nagel
📍 Milano