ppbLocation: Serravalle Outlet /b /p pWe are looking for an enthusiastic and customer-focused bAssistant Store Manager /bto join our expanding retail network. /p pReporting to the Store Manager, you will support the daily management of the store, ensuring an exceptional client experience, strong commercial performance, and excellence across all operational standards. You will act as a key point of reference for the store team, helping bring the brand’s values, service standards, and visual identity to life every day. /p h3What you’ll do: /h3 ul liSupport the Store Manager in leading day-to-day store operations and in achieving sales and performance targets. /li liDeliver an outstanding, personalized client experience, building meaningful relationships and proactively supporting clienteling activities. /li liWelcome clients with impeccable courtesy, understand their needs, and provide tailored product recommendations through deep product knowledge. /li liEnsure the store is always presented to the highest standards, in line with brand guidelines for visual merchandising, product display, windows, and overall ambience. /li liSupport and guide the store team on the sales floor, fostering a positive, collaborative, and performance-oriented environment. /li liOversee sales transactions, returns, discounts, price adjustments, and payment activities, ensuring accuracy and compliance with company procedures. /li liMonitor stock levels, support replenishment activities, and coordinate merchandise flow between the sales floor and stockroom. /li liSupervise deliveries, product tagging, stockroom organization, and back-of-house operations to ensure a smooth and efficient store operation. /li liMaintain accurate client information and purchase histories within the CRM, supporting the development of long-term client relationships. /li liHandle client concerns with professionalism and care,



identifying effective solutions while protecting a positive brand image. /li liEnsure compliance with company policies, operational procedures, security requirements, and loss-prevention measures. /li liSupport omnichannel services and stock management activities, contributing to a seamless and consistent client journey across all touchpoints. /li liBuild strong relationships with colleagues, business partners, and local stakeholders, contributing to the store’s visibility and success in its market. /li /ul h3What we’re looking for: /h3 ul liPrevious experience in a similar retail role within the fashion, luxury, or premium industry. /li liStrong commercial mindset and a genuine passion for delivering excellent client service. /li liProven ability to lead by example, support colleagues, and contribute to a positive team environment. /li liExcellent communication and interpersonal skills, with a confident and polished approach to client interactions. /li liStrong attention to detail, organization, and ability to manage multiple priorities in a fast-paced environment. /li liSolid understanding of store operations, stock management, visual merchandising, and cash handling procedures. /li liProactive problem-solving attitude, reliability, and a high level of ownership. /li liFlexibility to work on shifts, including weekends and public holidays, in line with store needs. /li liFluency in Italian and English; additional languages are a plus. /li /ul h3What we offer: /h3 ul liA compensation package within a €30,000–€35,000 gross annual salary range, depending on experience, skills, and alignment with the role requirements. /li liThe opportunity to join a growing international group and contribute to the expansion of its retail network. /li liA dynamic, collaborative environment where passion, ownership, and client excellence make a tangible difference. /li liOpportunities for professional growth within a fast-evolving fashion and luxury business. /li /ul /p #J-18808-Ljbffr

📌 Assistant Store Manager (Serravalle Scrivia)
🏢 The Level Group
📍 Serravalle Scrivia