We are looking for an L2 IT Support Engineer to provide onsite IT and data center support at the Italian location. The ideal candidate should have good hands-on experience with Windows environments along with a basic understanding of VMware/ESXi, server troubleshooting, data center operations, and cabling. Key Responsibilities - Provide onsite L2 IT support and basic troubleshooting for servers and IT infrastructure. - Troubleshoot Windows-related issues and perform basic system checks. - Have basic knowledge of VMware ESXi and VMware technologies. - Perform basic troubleshooting when a server or system is down, including checking connections and interfaces. - Perform basic data center management activities. - Handle and track network/server cabling and identify cable connections between equipment. - Assist with connecting and replacing network/server interfaces as required. - Perform basic hardware and connectivity troubleshooting. - Coordinate with remote teams and local site contacts for issue resolution.



- Follow standard troubleshooting procedures and escalate complex issues when required. Required Skills & Experience - Experience in L2 IT Support / Data Center Support. - Good knowledge of Windows operating systems and troubleshooting. - Basic knowledge of VMware ESXi and VMware technologies. - Basic understanding of server infrastructure and troubleshooting. - Basic knowledge of data center operations and management. - Basic understanding of network/server cabling and cable tracking. - Ability to troubleshoot basic connectivity and hardware issues. - Good communication and coordination skills. - Ability to work independently at the customer site. Preferred Profile - Previous experience working in a data center environment. - Experience supporting servers, VMware/ESXi, and Windows environments. - Candidates with hands-on exposure to onsite infrastructure support are preferred. - VMware/ESXi expertise is not required at an expert level; basic practical knowled

📌 Information Technology Support Engineer (Roma)
🏢 TECEZE
📍 Roma