ppbARMY TAP - Contract Installation Manager (CIM) /b /pp5483 /ppCALIBRE is an employee-owned mission focused solutions and digital transformation company supporting clients across defense, federal, and commercial markets. Through innovative services, data-driven solutions, and deep domain expertise, CALIBRE helps organizations solve complex challenges, improve operational performance, and achieve mission success. Our employee-owners are committed to delivering exceptional value while fostering a culture of collaboration, accountability, professional growth, and service excellence. /ppCALIBRE is seeking a Contract Installation Manager (CIM) to support the Army Transition Assistance Program (TAP) at an assigned military installation. The Contract Installation Manager serves as the primary contractor representative at the installation and is responsible for overseeing daily TAP operations, ensuring high-quality service delivery, and coordinating with Government personnel, command leadership, and community stakeholders. The CIM provides leadership for installation-level operations while maintaining direct involvement in supporting Soldiers as they prepare for successful transitions from military to civilian life. /ppThe successful candidate will be responsible for managing operational activities, supervising staff, monitoring program performance, and ensuring compliance with Army TAP requirements, Government policies, and contract standards. This position requires strong leadership, customer service, organizational, and stakeholder engagement skills to support mission success and maintain uninterrupted transition services. /ppbSummary /b /ppThe Contract Installation Manager leads day-to-day Army Transition Assistance Program operations at an assigned installation and serves as the primary contractor point of contact for local Government and command stakeholders. The position is responsible for operational oversight, staff coordination, service quality, compliance monitoring, customer satisfaction, and effective delivery of transition assistance services. /ppbKey Responsibilities /b /pulliManage daily TAP Center operations, including staffing coverage, scheduling, facilities coordination, customer flow, and service delivery activities.



/liliServe as the principal contractor point of contact for the Installation TAP Manager, Government personnel, command representatives, and local stakeholders. /liliCoordinate workshops, individual counseling sessions, financial counseling services, Capstone activities, hiring events, and other transition support services. /liliEnsure all services are delivered in accordance with approved curriculum, Army policies, performance standards, class-size requirements, and customer service expectations. /liliSupervise and support counselors and liaison personnel, including workload assignments, leave coverage, training compliance, and local performance management. /liliMonitor and validate attendance records, participant appointments, customer feedback, data entry, case documentation, and site-level reporting requirements. /liliProvide weekly operational updates to Regional Leadership regarding accomplishments, staffing status, upcoming activities, identified risks, corrective actions, and resource requirements. /liliIdentify and resolve site-level issues involving facilities, equipment, Government-furnished property, systems access, scheduling, and stakeholder coordination. /liliSupport hiring, onboarding, incumbent retention, CAC and badging activities, network access requirements, and local knowledge transfer efforts. /liliPerform Transition Counselor and/or facilitator duties as needed to maintain service continuity and direct awareness of Soldier needs. /li /ululliStrong leadership, organizational, and team coordination skills. /liliExcellent customer service and stakeholder engagement abilities. /liliStrong written and verbal communication skills. /liliAbility to analyze operational performance and implement corrective actions. /liliExperience managing schedules, records, and customer-facing operations.



/liliStrong facilitation, counseling, and problem-solving capabilities. /liliAbility to manage multiple priorities in a dynamic and fast-paced environment. /liliProficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams. /liliAbility to obtain and maintain required Government suitability, installation access, Common Access Card (CAC), and system access. /li /ulpbPreferred Skills /b /pulliKnowledge of Army Transition Assistance Program policies, procedures, and service delivery requirements. /liliFamiliarity with Career Readiness Standards (CRS), Individual Transition Plans (ITP), and Capstone requirements. /liliKnowledge of military installation operations and support services. /liliAbility to build and maintain effective working relationships with military leaders, Government personnel, community organizations, and workforce development partners. /liliExperience working within performance-based Government contract environments. /li /ululliBachelor's degree from an accredited college or university. /liliMinimum of two (2) years of Army Transition Assistance Program (TAP) experience in career counseling, transition assistance, workforce development, military personnel support, education, human services, or a related field. /liliExperience coordinating schedules, personnel, stakeholder activities, and customer-facing operations. /liliExperience supporting program execution, service delivery, and operational management activities. /liliDemonstrated ability to monitor performance, identify issues, and implement effective corrective actions. /li /ulh3bPreferred Experience /b /h3ulliPrior military service or experience supporting military personnel, veterans, and military families. /liliExperience serving as a site lead, senior counselor, training coordinator, or installation program manager. /liliExperience supporting Army or Department of Defense programs. /liliExperience with Army or DoD transition systems of record. /liliExperience leading teams within workforce development, counseling, education, or human services environments. /li /ulpVicenza, Veneto, Italy /ppFull-Time/Regular /ppPI /p /p #J-18808-Ljbffr

📌 ARMY TAP - Contract Installation Manager (CIM) (Vicenza)
🏢 CALIBRE Systems
📍 Vicenza