Your mission Coordinate daily operational activities across field technicians, suppliers, and internal stakeholders to ensure the reliable operation of our charging infrastructure Plan and manage maintenance, installation, and service activities, ensuring timely execution and high quality standards Monitor the performance of EV charging and energy assets and support troubleshooting activities when issues arise Collaborate closely with external vendors and service providers to maintain efficient operations and asset availability Support customer inquiries and coordinate issue escalation processes to deliver an excellent service experience Analyze operational data, track performance indicators, and contribute to continuous process improvements Maintain accurate documentation, operational reports, and compliance-related records Conduct site visits and support retrofit or optimization activities across the charging network Help ensure operational excellence by managing spare parts availability and supporting day-to-day operational processes Your profile Degree in Electrical Engineering,
Information Technology, or a comparable technical field First professional experience in operations, field service, e-mobility, energy, or a related technical environment Strong interest in EV charging infrastructure, energy systems, and innovative technologies Solid analytical mindset with the ability to understand and solve technical challenges Experience working with monitoring tools and operational data; basic SQL knowledge is a plus Proficiency in Microsoft Office; experience with Power BI, Databricks, Retool, or similar tools is an advantage Fluent in Italian and confident communication skills in English Proactive, reliable, and solution-oriented way of working with a strong sense of ownership Excellent communication and coordination skills, with the ability to collaborate across multiple stakeholders Why us? People take centre stage: Become part of a dynamic, ambitious and agile t
📌 Operations specialist (Milano)
🏢 Edri
📍 Milano