Responsibilities
- Prospect and generate new business opportunities through phone outreach, networking, and referrals.
- Set appointments with merchants to present Shift4’s Payment Terminal and services.
- Close deals in a fast-paced sales cycle and sign new logos in the assigned territory.
- Assist existing clients with add-on services, including hardware, software, and professional solutions.
- Build strong relationships with merchants by actively listening to their needs and resolving outstanding issues.
- Clearly explain the value of Shift4’s solutions to clients (via laptop demonstrations or Payment Terminal).
- Qualify sales opportunities and identify cross-sell and up-sell opportunities.
- Understand merchant acquiring statements and position Shift4’s end-to-end service offering accordingly.
- Maintain accurate CRM records and pipeline management.
- Maintain regular communication with direct manager and adhere to company policies and procedures.
- Continuously develop knowledge of products, services, and industry trends.
- Lead generation & prospecting - 35%
- Sales conversion & client onboarding - 30%
- Account management & client support - 20%
- Administration & CRM reporting - 10%
- Training & industry knowledge development - 5%
Main KPI’s
- Lead generation and number of outreach activities.
- New logos signed and deals closed in assigned territory.
- Achievement of monthly/quarterly sales quotas.
- Client retention and satisfaction levels.
- Pipeline accuracy and CRM compliance.
- Professionalism and alignment with company standards.
Competencies
- Entrepreneurial and “hunter” mindset with strong drive for sales success.
- Ability to build trust and long-lasting client relationships.
- Resilient, proactive, and results-oriented approach.
- Strong organizational skills and ability to manage territory effectively.
- Professional demeanor and adherence to company values.
Skills
- Proven door-to-door or outside sales experience.
- Strong presentation, nego
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