Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele.

Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.
Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world.

SALES MANAGER

Mandarin Oriental, Lago di Como’s Sales Manager is responsible for, but not limited to, the resort’s total revenue goals and quality targets and supports the Director of Marketing and Commerce in establishing the resort within local and international markets and securing transient, group and banqueting business for long lasting relationships with key agents and clients.

Duties and responsibilities:
- Support MOHG philosophy and culture daily to ensure guests’ satisfaction and the achievement of our Mission
- Analyze local market trends and develop new business leads




- Handle and qualify the proposal and follow-up of transient, group and banqueting enquiries and actively engage with clients to maximize the conversion of business
- Ensure a “sales approach” in every lead, customizing offers and ensuring that a luxury and positive attitude is always guaranteed
- Participate in external sales appointments, trips, fairs and tradeshows when relevant for the specific market segment
- Participate in local events and sales calls, including property site inspections
- Demonstrate proactivity to bring back former clients and acquire new ones
- Follow internal financial policies, managing and verifying client payments and outstanding balances
- Use systems to pull out reports and analyze figures and data consistently
- Enrich the existing database, ensuring time efficiency and data accuracy as per MOHG policies
- Attend daily departmental meetings
- Meet the objectives as set by

📌 Sales Manager (Lago di Como)
🏢 Mandarin Oriental Hotel Group
📍 Lago di Como