WHO WE ARE

Verifichi che le sue competenze e la sua esperienza corrispondano ai requisiti di questo ruolo, quindi si candidi con il suo CV qui sotto.
At Cora, we're building the first AI-powered Operations Management Platform for the hospitality industry.

We help hospitality teams simplify operations, reduce friction, and deliver better guest experiences — effortlessly.

We believe work should feel like great hospitality: smooth, human, and actually enjoyable.

Today we work with 300+ properties and around 10,000 users across Italy, Spain, Portugal, Greece, and Albania. We're growing fast — and that means a lot of new hotels to bring on board, properly.

THE ROLE
We're looking for a Customer Success Specialist to own the moment that matters most: the first weeks after a property joins Cora.

You’ll set up new hotels, train their teams, and make sure Cora actually gets used — by housekeepers, maintenance staff, and front office people who often have never worked with a management tool before. Then you’ll stay with those accounts: watching adoption, solving friction,



spotting where Cora can do more for them.

Here’s the thing: the best person for this job has worked in a hotel. If you’ve spent a year at reception, you already know what a stressful check-in looks like, why the housekeeping report is always late, and how a GM talks. That knowledge we can’t teach — everything else, we can.

WHAT WE’RE LOOKING FOR

Direct hospitality experience – even just 1 year at reception, front office, or guest relations. This is the part that matters most to us.

Fluent Italian and English. Spanish is a strong plus.

Comfortable teaching and explaining

Organized and reliable – you’ll be the single point of contact for dozens of properties

Curious about tech, or at least unafraid of it. You don’t need a technical background; you need to want to understand how things work.

Proactive: we’ll tell you the goal, not every single step

No previous SaaS or Customer Success experience r

📌 Junior Customer Success Specialist (Roma)
🏢 Cora Hospitality
📍 Roma