Role: SAP SD OTC Consultant Role Type: Contract Location: Italy Work Mode: Remote(Need basis travel is required in Italy ) Languages: Italian & English Role Overview Experienced SAP S/4 HANA O2 C Consultant to join AMS Support team in Italy. The consultant will be responsible for providing functional support, incident resolution, change request implementation, and continuous process improvements for the Order-to-Cash business processes within SAP S/4 HANA. The role requires close collaboration with business users, IT teams, and global stakeholders to ensure smooth operations and service delivery. AMS Support Activities Provide L2/L3 functional support for SAP S/4 HANA Sales and Distribution (SD) and Order-to-Cash processes. Analyze, troubleshoot, and resolve incidents, service requests, and production issues within SLA timelines. Perform root cause analysis and implement sustainable solutions. Support business users during month-end, quarter-end, and year-end activities. Functional Expertise Manage end-to-end O2 C processes including:



Customer Master Data Inquiry and Quotation Management Sales Order Processing Pricing & Discounts Availability Check (ATP) Delivery Processing Transportation & Shipping Billing and Invoicing Returns Management Credit Management Intercompany Sales Support integration with MM, FI & WM systems. Configure and maintain SAP SD/O2 C functionalities in S/4 HANA. Change & Enhancement Management Gather and analyze business requirements.
Support testing activities, including SIT, UAT, and regression testing. Coordinate transport management and production deployments. Support SAP release upgrades and system enhancements. Stakeholder Management Collaborate with local and global business teams. Conduct user training sessions and prepare support documentation. Participate in governance meetings and provide status reports.
Skills & Qualifications Mandatory Skills 10+ years of SAP SD/O2 C consulting experience. Minimum 5+ years of SAP S/4 HANA experienc

📌 Sap Consultant Sd (Italia)
🏢 SkillRecruit
📍 Italia