Your Missions #PositivelyImpactful

- Qualify inbound leads generated by marketing activities and introduce Esker’s solutions to prospects across Italy and the Italian-speaking region of Switzerland.

- Contact prospects by phone, email, and LinkedIn to understand their document-intensive processes, business challenges, and digital transformation objectives.

- Generate new business opportunities and identify key stakeholders within target accounts.

- Support Field Sales Representatives throughout the sales cycle and contribute to the development of the Italian market.

- Execute outbound prospecting and telemarketing campaigns in collaboration with marketing and sales teams.

- Manage maintenance renewal activities for existing customers and contribute to customer retention efforts.

- Maintain accurate and up-to-date information in Salesforce CRM, including prospect interactions, opportunities, account information, and sales activities.

- Analyze sales opportunities and share insights on successes and losses to continuously improve business performance.

- Work closely with Customer Experience, Marketing, Professional Services, Sales Administration, and Partner teams to ensure a positive customer journey.

- Share market feedback and recommendations with internal stakeholders to support business growth and improve commercial effectiveness.

- Report regularly on activities,



pipeline development, and results.

Your Work Environment – #PositivelyConnected

- Salesforce CRM

- Marketing automation tools

- LinkedIn Sales Navigator

- Sales engagement tools

- Collaboration with Sales, Marketing, Customer Experience, Professional Services and Partner teams

Your Profile

- Previous experience in business development, inside sales, lead generation, or customer-facing B2B roles.

- Comfortable engaging prospects through phone, email, and social selling activities.

- Strong communication and relationship-building skills.

- Customer-oriented mindset with the ability to understand business challenges and identify value-added solutions.

- Organized, autonomous, and able to manage multiple priorities effectively.

- Data-driven and attentive to CRM data quality and reporting.

- Team player who enjoys collaborating with different departments in an international environment.

- Curious about technology and digital transformation topics.

- Fluent in Italian and comfortable communicating in English, both spoken and written.

At Esker, we are committed to equal opportunities and take pride in making diversity a strength. That’s why we welcome all talents and encourage anyone with the skills listed in this job posting to apply.

📌 Sales Development Representative F/M (Busto Arsizio)
🏢 Esker Italia
📍 Busto Arsizio