pstrongWE ARE HIRING: IT Support Specialist (L2) – Desktop Client Services (m/f/d) /strong /ppbr / /ppstrongLocation: /strong Via Togliatti 7/11, *****, Modena, Italy /ppstrongEmployment Type: /strong Full-time, fixed-term (12 months) – with an option for extension /ppstrongWorking Hours: /strong 40 hours/week, fixed office hours – no flexibility /ppstrongWork Model: /strong 100% on-site – no remote or hybrid work /ppstrongStart Date: /strong Immediately – onboarding in September /ppbr / /ppstrongAbout Us /strong /ppExcis is a global IT company with 6,000+ certified technicians operating in 190+ countries and providing multilingual 24/7 support.
We work with leading international clients and deliver first-class IT support at the highest level.
/ppbr / /ppstrongAbout the Role /strong /ppOn behalf of a stronglarge global automotive client /strong, we are looking for motivated strongIT Support Specialists (L2) /strong to join our team in Modena.
This position offers the opportunity to work on a high-profile major project and gain valuable experience in a dynamic environment.
/ppbr / /ppstrongResponsibilities /strong /pulliProvide second-level desktop support (remotely and on-site) /liliTroubleshoot hardware, software, and network issues (Windows, MS Office, printers, peripherals) /liliHandle service tickets in accordance with SLAs /liliSet up and configure workstations /liliSupport upgrades, patches,



and infrastructure activities /liliDocument solutions and troubleshooting steps /liliEscalate complex cases to third-level support /li /ulpbr / /ppstrongRequirements /strong /pulli1–2 years of experience in desktop support or an IT helpdesk (L1/L2) /liliGood knowledge of Windows and common business applications /liliBasic knowledge of networking (TCP/IP, DNS, DHCP) /liliStrong problem-solving skills and customer orientation /liliAbility to work independently and as part of a team /li /ulpbr / /ppstrongLanguage Requirements /strong /pullistrongItalian: /strong B2 or higher (certified) /lilistrongEnglish: /strong B2 or higher (certified) /li /ulpbr / /ppstrongWork Authorization /strong /pulliValid, unrestricted work authorization for Italy is required /liliNo sponsorship or visa support available /li /ulpbr / /ppstrongAvailability /strong /pullistrongImmediately /strong – onboarding in September /lilistrongMaximum 2 weeks' notice period /strong /li /ulpbr / /ppstrongWe Offer /strong /pulliCompetitive salary /liliFull-time employment with fixed, regular office hours /liliHigh-profile project with a global automotive leader /liliStatutory social benefits /li /ulpbr / /ppstrongWhy Join?
/strong /pulliCollaborative and energetic team culture.
/liliOpportunity to lead impactful projects and drive service improvements.
/liliBe part of a team that values innovation and user satisfaction.
/li /ulpbr / /p

📌 Desktop Support Engineer (Lazio)
🏢 Excis Compliance
📍 Lazio