pstrongRegional Manager - Italy (6 month FTC) /strong /pp(Ideally located in North East - Bergamo, Brescia, Cremona, Veneto) /ppWe are seeking a recent graduate who has gained hands-on experience as a Store Manager or Shift Supervisor during their studies—ideally within the restaurant or retail sector.
This is an excellent opportunity to step into a field sales role with a globally recognised sushi brand.
/ppbr / /ppstrongTHE GOAL /strong /ppThe aim of a Regional Manager position is to act as the link between the KellyDeli back office, retail partners and our points of sales.
This position is responsible for managing and developing a portfolio of points of sales to ensure operational excellence throughout the network.
Reporting to the Head of Regional Managers, you will be targeted on driving like-for-like sales performance as well as building consistently strong relationships with both franchise partners and retail stores that we operate within.
Using internal tools and resources, you should have an acute business acumen when it comes to analysing stats and figures, identifying weak areas, and sensing the opportunity for growth and improvement within your allocated region.
/ppbr / /ppstrongWORKING RELATIONSHIPS /strong /ppDepartment – Regional Management.
/ppReporting to – Head of Regional Management /ppDirect reports – None.
/ppWorking with (external and internal relationships) – Franchise Partners, Retail Partners, Head of RM, Country Manager, Quality, Marketing, Finance, Partnership, Owned Kiosks /ppbr / /ppstrongTravel involved /strong /pp80% of time will be based in the field supporting point of sales – travel by car, train and plane could be required at any time.
Depending on the geography of your region, you may stay one or two nights per week away from home.
/ppbr / /ppstrongWHAT YOU'LL DO: /strong /pulliGuarantee performance delivery of individual points of sale in your region /liliCoach and support your region of franchise partners to operate in the most cost-efficient way possible and to deliver maximum profitability for their business /liliImplement company policy, quality standards, group marketing initiatives, as well as the regulatory and legal procedures on its region.
/liliEnsure information is clearly communicated between KellyDeli head office and sales outlets, give meaning to the objectives and plans commercial / marketing / quality.
/liliEnsuring the customer satisfaction of our consumers is key and is at the heart of point of sale actions.
/liliBeing the key contact for the retailer at local and regional level.
/liliResponsible for the renewal of existing contracts with the retailer /liliBe a source of information on new retail concepts, developments in the retail sector and competitors.




/li /ulpbr / /ppstrongDriving Performance /strong /pulliTo drive sales revenues by detailed management of all kiosk KPIs to include: /liliL4L performance metrics – total revenue /liliRange / variety analysis and implementation of correct product mix /liliWaste management to maximize product availability /liliTrack TOP 20 best sellers availability /liliAverage transactional value /liliMarketing campaign participation results br /90% /liliCheck the quality of product.
(Visual and Weight) /liliCheck the respect of the recipes ( Weight) to control COGS /liliEnsure that the tasting in place twice a day /liliControl the hygiene basics rules during your visit /liliControl that all the partner team is wearing Uniform, gloves and Kmask.
/liliEnsure Partners utilise production management techniques to increase overall revenues of their assigned kiosks through analysis of peak times and individual product demand /liliEstablish proactive sales activities in all kiosks within their region such as: 2 tastings per day, plus high levels of customer interaction at all other times.
/liliHelp create and implement comprehensive sales training programs to motivate Partners to increase sales using proven sales techniques on a team or individual basis.
/liliOrganise internal sales competitions to increase partner engagement of sales measurement and activities /liliEnsure all Franchise partners have completed sales and customer experience and tasting training on the e-learning platform /li /ulpbr / /ppstrongRetail Relationship Management /strong /pulliGeneral business updates with retail partner management to define (overall picture, sales, marketing, quality, NPD, company initiative, action plan of the kiosk and retailer issues).
/liliConduct one/ two retailer business reviews per year per retailer /liliBe the Sushi Daily brand representative at the local level with retailer /lilicommunicating important updates, performance success and marketing plans etc.
/liliWork closely with our retailers to ensure and protect brand consistency at all levels /li /ulpbr / /ppstrongFranchise Partner Relationship Management /strong /pulliEnsure you visit each of your franchise partners once a month /liliEach visit is recorded in GEMBA /liliGain the trust of our franchisees and do your upmost to ensure they're job satisfaction.




/liliSpend time on your visits coaching our franchise partners on how best to optimise their business and help them create action plans to impact their business performance /liliConduct a business review with your franchise partners twice a year and a follow up action plan /liliAssure the respect of the global contract agreement at the local level.
/liliMeaningful introductions of new partners into retail management to ensure relationships get off to a strong start.
/liliMake sure training around store regulation has been followed with success.
/liliBe involved in creating clear and defined documentation on processes and kiosk operations to ensure smooth transition of kiosk take overs by new partners.
/li /ulpbr / /ppstrongBrand Excellence /strong /pulliCarry out monthly store visits to your franchise partners /liliCoach partners on corrective actions where quality may have slipped, make sure they understand the reasons behind this.
/liliCheck marketing campaigns are being deployed correctly across your region's kiosks to achieve a participation rate of 90% for your region /liliMake sure that our global company standards of performance are followed and implemented.
/liliEnsure your franchise partners have completed the Compliance and product and standards elearning modules /li /ulpbr / /ppstrongAI Competency: /strong Experience using AI-powered tools and technologies to enhance productivity, efficiency, decision-making, and problem-solving in the workplace.
We are seeking individuals who embrace AI as a core business capability, use it responsibly to drive innovation and performance, and proactively apply emerging technologies to improve ways of working.
/pp(This is a summary of the typical functions of the job, not an exhaustive list of all possible responsibilities, tasks, and duties that may be required in this role).
/ppbr / /ppstrongABOUT US /strong /ppKellyDeli, founded in ****, is an innovative and rapidly expanding food retail and restaurant company.
Sushi Daily, one of its brand concepts, is the leading European provider of fully-serviced sushi bars, currently operating over 1,000 kiosks across 13 countries.
/ppOur unique concept features outlets in grocery stores, supermarkets, and airports, where live Sushi Artisans create their art in front of customers, providing a unique customer experience and top-quality sushi.
/ppbr / /ppstrongOur Purpose /strong /ppemTo help the world east better, flourish together dream bigger /em /ppstrongVALUES /strong /pulliTotally Together /liliHumbly Honest /liliPositively Passionate /liliConstantly Curious /liliExpertly Excellent /liliAdopting Growth Mindset /li /ulpbr / /ppstrongBENEFITS /strong /pp Sushi Allowance /pp? Wellbeing Allowance /pp Birthday off /pp 25 days annual leave (with national holidays on top) /pp? Late starts early finish X6 of each /pp? Health Insurance /pp?? Care allowance /p

📌 Regional Manager (Lazio)
🏢 Kellydeli
📍 Lazio