The RoleWe are looking for an experienced and results-driven Enrollment Advisor to join our EF Academy team in Milan and take end-to-end ownership of the student journey, from initial recruitment and consultation through enrollment and all post-enrollment activities leading up to the student's arrival on campus.The role combines student recruitment, consultative sales and customer care. You will be responsible not only for recruiting and enrolling students from the Italian market, but also for ensuring that enrolled students and their families receive an outstanding experience and are fully prepared to start their journey at our international boarding schools in Oxford, New York, and California.Fluency in Italian, English and Spanish is a mandatory requirement for this position.Who we areEF Academy International Boarding Schools open a world of opportunities for high school students by offering a transformational international education, strong university preparation, and a future without borders.Learn more about EF Academy: https://www.Efacademy.OrgWhen you join EF Academy in Milan, you will:Work in an international, dynamic, and entrepreneurial environmentTake ownership of the entire student and family journey, from first contact to arrival at schoolBe directly responsible for both student recruitment and post-enrollment customer careDevelop strong relationships with students and families throughout a highly important educational decisionCollaborate closely with colleagues across EF offices worldwide and our school campusesContribute directly to the growth of EF Academy in the Italian marketJoin a global organization that values initiative, accountability, and continuous developmentWhat will you do in this role?Take ownership of student recruitment for the Italian market and contribute to achieving enrollment targetsManage relationships with prospective students and parents, from initial inquiry through enrollment and all the way to the student's arrival at schoolAdvise families on EF Academy programs, destinations, academic pathways, and the international boarding school experienceUnderstand each family's needs and provide a highly personalized and consultative experienceProactively manage your recruitment pipeline, follow up with prospective families and drive applications toward enrollmentTake responsibility for the post-enrollment journey,



acting as a key point of contact for students and families and ensuring a smooth transition from enrollment to arrival on campusCoordinate closely with international admissions teams and school campuses to ensure each student is fully prepared for their arrivalOrganize and participate in school fairs, information sessions, events and individual consultationsBuild relationships with schools, counselors, partners, and other relevant stakeholdersIdentify opportunities to strengthen EF Academy's presence and student recruitment in the marketDeliver an outstanding customer experience throughout the entire journey, building trust with families from the first conversation through to the student's successful arrival at schoolWhat are we looking for?Fluency in Italian, English, and Spanish – mandatoryPrevious professional experience in a client-facing, consultative sales, recruitment, admissions, education or business development roleStrong communication and relationship-building skills, with confidence engaging with both students and parentsA strong sense of ownership and accountability, with the ability to take responsibility for both commercial results and customer experienceA commercial and results-oriented mindset, combined with a genuine commitment to delivering excellent customer careExcellent organizational skills and attention to detail, with the ability to manage multiple students, families, deadlines, and prioritiesAbility to work independently and proactively in a fast-paced environmentAn international mindset; previous experience studying, living, or working abroad is highly valuedResourceful, solution-oriented, and comfortable taking initiativePassion for supporting students and families with important educational decisionsExperience in international education, study abroad, tourism, premium services, consultative sales, or student recruitment is an advantage.Why EF Academy — and Why NowBase salary: €30,000 - €40,000 gross per year (RAL),



commensurate with experienceCareer advancement opportunities within our global organizationFriendly and international environment at a centrally located office in MilanDaily awesomeness and monthly happy hoursYearly trips and sponsored sport eventsRegular trainings, training trips as well as employee events and kick-offsFree EF Hello Premium App — keep levelling up your own language skillsStaff discounts on EF programs — travel and study at a fraction of the costGlobal partner discounts — perks that actually matter to your lifestyleBe part of a truly international environment with an energetic team of co-workers by your sideBe part of a company that encourages personal aspirations and hard work with many job opportunities around the worldWork environmentThis is a fully on-site role. Being together in person accelerates learning, strengthens team culture, and enables faster decision-making — all essential in a high-growth, performance-driven environment.We're not a corporate machine. We move fast, we promote from within, and we give ambitious people the space to grow. If you're ready to build something, this is where you start.About EF Education FirstAt EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs — focused on language, travel, cultural exchange, and academics — turn dreams into international opportunities.When you join EF, you join a multicultural and diverse community working across more than hundreds of schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about — we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Sao Paulo, Tokyo, Zurich, and more.EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.#LI-IA1#J-18808-Ljbffr

📌 Enrollment Advisor (Milano)
🏢 Ef Education First
📍 Milano