11 set
|
Satispay
|
Milano
Satispay is seeking a Senior Customer Care Specialist in Milan to manage multi-channel cases, drive process improvements, and maintain top-notch customer experience. You’ll handle complex ticket workflows, outbound retention, and escalation for critical issues, while contributing to knowledge bases and data-driven insights.
The role emphasizes problem-solving, teamwork, and ownership, with a focus on policies like Welfare, Privacy, and Invest, plus strong CRM and Excel skills.
📌 Senior Customer Care Leader: Insight (Milano)
🏢 Satispay
📍 Milano