In a CRO such as Axxam, the Business Support Specialist leads the end-to-end preparation of proposals, RFIs, RFPs, and other business development responses, in coordination with Scientific Proposal Owner and Legal Department. The goal is to create compliant and high-quality proposals that support revenue growth and win new projects. The Business Support Specialist plays a key enabling role by supporting commercial operations, client administration, and internal coordination. The position helps ensure that business activities are organized, accurate, and responsive to both client and internal needs. Key responsibilities Support business development teams with proposal administration, templates, trackers, and document preparation Manage the full proposal lifecycle from request intake to submission, monitoring proposal timelines, responsibilities, review cycles, and signature workflow Maintain CRM entries, opportunity data, and commercial records Reviewing, editing, integrating proposals & contracts, combining the scientific research plan with legal assumptions, to ensure accuracy,



clarity, and compliance with internal guidelines and with Clients’ requirements Overseeing the costing & pricing tool, checking consistency of the costs indicated by Operations and supporting business development teams for pricing Tracking proposal turnaround, monitoring deadlines for proposals/contracts delivery to Client, ensuring on-time delivery of high-quality submissions under tight deadlines Managing documents and questionnaires (RFI) required by Client (on data security, quality, sustainability, company organization, etc.) recruiting and engaging the competent functions Accreditation and managing documents update on e-procurement platforms and marketplace platforms Identifying opportunities to enhance proposal and contract development process. Core skills Strong administrative and coordination skills Good understanding of scientific or technical business environments Accuracy in data

📌 Business Support Specialist (Milano)
🏢 AXXAM
📍 Milano