Delivery Customer Success Manager - Farmer In this role you will deliver an exceptional customer experience by maintaining regular contact with an assigned portfolio of existing customers. You will work closely with a collaborative team of Sales Operations Specialists to support needs, strengthen relationships, and ensure smooth processes across diverse clients. You will identify cross-sell and upsell opportunities and coordinate licensing support with cross-functional teams. You will drive timely resolution of escalations and deepen industry knowledge to support software publishers. This role offers the chance to influence customer outcomes at scale within a global software and cloud solutions provider.
Demonstrate sales ability with upselling and cross-selling experience
Analyze customer needs to define cross- and upsell plans
Provide licensing support in collaboration with cross-functional teams
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📌 Delivery Customer Success Manager (Milano)
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📍 Milano
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