1. Job purpose
- To meet or exceed store sales target
- To achieve brand standard in customer service and selling, product presentation and merchandising
2. Position in the organization
- Reports directly to: AEB Senior Retail Operations Specialist
- Gives leadership to: Assistant Store Manager and Sales Associates
- In his absence is replaced by: Assistant Store Manager
3. Result fields
Result field 1. To meet or exceed store sales target
- Lead in maximizing sales and profitability through the effective management of store operations and excellent customer service
- Show strong commercial awareness and implement initiatives to drive sales performance. Understand local market trends and competition and communicate this information to line manager
- Understand and improve store performance by analysis of reports and KPIs such as conversion rate, units per transaction and average transaction value.
- To monitor all shop overheads i.e. electricity, stationery etc. ensuring budgets are adhered to in order to maximise shop profitability.
Result field 2.
To achieve brand standard in customer service and selling
- Give clear direction, advice, support and guidance to staff, focusing on the delivery of the required standards of customer service and sales.
- Oversee all shop administration ensuring all head office instructions are actioned and staff fully advised of product changes and developments as necessary. To implement any promotional or training initiatives as required.
Result field 3. To achieve brand standard in product presentation and merchandising
- Give clear direction, advice, support and guidance to staff, focusing on the delivery of the required standards of merchandising, presentation and promotional activity.
- Ensure operational excellence is achieved in the back of house areas and that the store achieves compliance with policy, procedure and legal standards.
Result field 4. To recruit, train, retain and develop high quality team members
- Maximize
📌 Store Manager (Foiano della Chiana)
🏢 Brand Designer Village Center
📍 Foiano della Chiana
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