pbRole: SAP SD OTC Consultant /b /ppbRole Type: Contract /b /ppbLocation: Italy /b /ppbWork Mode: Remote(Need basis travel is required in Italy ) /b /ppbLanguages: Italian English /b /ppbr/ppbRole Overview /b /ppExperienced bSAP S/4HANA O2C Consultant /b to join AMS Support team in Italy.
The consultant will be responsible for providing functional support, incident resolution, change request implementation, and continuous process improvements for the Order-to-Cash business processes within SAP S/4HANA.
The role requires close collaboration with business users, IT teams, and global stakeholders to ensure smooth operations and service delivery.
/ppbr/ppbKey Responsibilities /b /ppbAMS Support Activities /b /pulliProvide L2/L3 functional support for SAP S/4HANA Sales and Distribution (SD) and Order-to-Cash processes.
/liliAnalyze, troubleshoot, and resolve incidents, service requests, and production issues within SLA timelines.
/liliPerform root cause analysis and implement sustainable solutions.
/liliSupport business users during month-end, quarter-end, and year-end activities.
/liliMonitor application performance and proactively identify process improvements.
/li /ulpbFunctional Expertise /b /pulliManage end-to-end O2C processes including: /liliCustomer Master Data /liliInquiry and Quotation Management /liliSales Order Processing /liliPricing Discounts /liliAvailability Check (ATP) /liliDelivery Processing /liliTransportation Shipping /liliBilling and Invoicing /liliReturns Management /liliCredit Management /liliIntercompany Sales /liliSupport integration with MM, FI WM systems.




/liliConfigure and maintain SAP SD/O2C functionalities in S/4HANA.
/li /ulpbChange Enhancement Management /b /pulliGather and analyze business requirements.
/liliPrepare Functional Specifications for developments and enhancements.
/liliSupport testing activities, including SIT, UAT, and regression testing.
/liliCoordinate transport management and production deployments.
/liliSupport SAP release upgrades and system enhancements.
/li /ulpbStakeholder Management /b /pulliCollaborate with local and global business teams.
/liliConduct user training sessions and prepare support documentation.
/liliParticipate in governance meetings and provide status reports.
/li /ulpbRequired Skills Qualifications /b /ppbMandatory Skills /b /pulli10+ years of SAP SD/O2C consulting experience.
/liliMinimum 5+ years of SAP S/4HANA experience.
/liliStrong knowledge of: /liliSales Order Management /liliPricing Procedures /liliDelivery Shipping /liliBilling Invoicing /liliCredit Management /liliReturns Processing /liliCustomer Master Data /liliExperience in AMS/Support projects.
/liliStrong issue-resolution capabilities.
/liliExperience with ServiceNow, Jira, or similar ticketing tools.
/liliKnowledge of integration with FI, MM, and WM.
/liliExcellent communication and stakeholder management skills.
/li /ulpbPreferred Skills /b /pulliExperience with SAP Fiori applications.
/liliUnderstanding of IDocs, EDI, interfaces, and APIs.
/liliExposure to SAP GTS.
/liliSAP S/4HANA certification is desirable.
/li /ulpbr/p

📌 Sap Sd Otc Consultant (Napoli)
🏢 SkillRecruit
📍 Napoli