ppIn this role you support the Marketing team to maximize ROI by growing the local client base and coordinating CRM-driven activities.
You will manage clienteling in boutique, analyze the customer database, and ensure accurate data while driving targeted campaigns.
Collaborating with HQ, you help deliver high-end service and nurture client relationships to boost retention and recruitment in Milan.
/pulliEnsure accuracy of the client database /liliCoordinate follow-ups and clienteling hours with the team /liliDevelop targeted lists and manage in-store call campaigns; track attendance and follow-ups /liliOrganize and monitor OTO campaigns in-store /liliTarget clients, manage invitation processes,



and evaluate ROI for HQ treatments; support local initiatives /liliOversee gifts stock and coordinate gifting actions for local celebrations /liliSupport the team in delivering premium in-store service (VIP room experience) /liliDevelop and retain partnerships to assist with recruitment /liliShare weekly local client figures and monthly dashboards (Client Dev; Diorly) /liliCollaborate with Marketing HQ on clienteling tasks and activities in boutique /liliBachelor's or master's degree in marketing /lili2 - 3 years of relevant work experience /liliStrong problem-solving capability /liliGood stress management and ability to work under pressure /liliTeamworking and ability to build strong, trusting relationships /liliHigh customer focus with the ability to anticipate needs /liliGreat attention to detail /liliExcellent time management and prioritization /li /ul /p #J-*****-Ljbffr

📌 Client Development Specialist - Milan Montenapoleone (Bardi)
🏢 Experteer Italy
📍 Bardi