ph3Global Project Business Quality Leader (m/f/d) /h3pYou will build and lead a global quality model for Hager's Project Business, ensuring that the entire solution-from design to installation-performs as intended in the customer environment.
You will drive quality as a strategic advantage, influencing RD, operations, and partners across regions.
Expect to lead escalation handling, risk management and preventive actions that improve project performance, customer trust and profitability.
This role combines governance, cross-functional leadership and hands-on quality improvement at scale.
/pulliDefine and implement the Global Project Business Quality Model across the full project lifecycle /liliStrengthen quality at the solution and application level, integrating hardware, software, engineering choices and customer requirements /liliIdentify risks early and drive preventive actions across the lifecycle /liliLead handling of major customer complaints, field issues and escalations with fast containment and robust RCA/CPAs /liliImprove installation, commissioning and field performance quality standards /liliConvert customer and field feedback into structural improvements across products, processes and partner networks /liliMake quality performance visible through dashboards, indicators and project reviews /liliCollaborate across RD, Product Management, Engineering, Operations, Supply Chain, Sales, Service and Group Quality /liliEstablish partner qualification, onboarding,



audits and performance improvement approaches /liliDefine governance, processes and KPIs for quality across regions and functions /liliLead and develop the Project Business quality organization and community /liliInfluence senior stakeholders in a complex matrix organization /liliStrengthen collaboration with panel builders, system integrators, contractors and installers /liliUniversity degree in Engineering, Quality Management or related field (stated requirement) /liliSignificant experience in quality, engineering or operations leadership in international, project-driven industrial environments /liliStrong exposure to complex electrical systems, engineered solutions or comparable technical project businesses /liliUnderstanding of system, solution and application quality beyond product conformity /liliExperience with customer quality, field quality, complaints, escalations and warranty topics /liliKnowledge of quality management, risk management, certification processes and standards like ISO **** and CE /liliExperience with 8D, FMEA, root-cause analysis, Six Sigma or similar methodologies /liliExperience defining governance, processes and performance indicators across functions and regions /liliExperience in electrical distribution, switchgear, panel building, system integration or EPC environments /li /ulpYou will build and lead a global quality model for Hager's Project Business, ensuring that the entire solution-from design to installation-p... /p /p #J-*****-Ljbffr

📌 Global Project Business Quality Leader (M/F/D) (Uri)
🏢 Experteer Italy
📍 Uri