? JOIN OUR TEAM AT TERUMO NEURO!At Terumo Neuro, a leading medical device company, we are committed to advancing healthcare through innovative technologies and a strong sense of purpose.? Join our dedicated Customer Service team? Position: Customer Service Representative – Italy? Location: Milan (Hybrid – at least 3 days/week on-site)✨ YOUR MISSION:? Process customer orders (direct & consignment) via SAP HANA ERP? Maintain customer account records & order histories? Support consignment & tender agreements? Monitor inventory, consignment & trunk stock? Manage returns (RGAs, complaints) with global CS & QA teams? Coordinate product returns with European warehouse? Assist customers, sales teams & distributors (availability, order status,



deliveries)? Handle inquiries & ensure timely follow-up? Prepare sales reports upon request? YOUR PROFILE:✔ Previous experience in customer service or a recent graduate in the field✔ Strong MS Office skills (Word, Excel, Outlook, Teams)✔ Ability to multitask & prioritize✔ Detail-oriented & responsive✔ Excellent communication & phone skills✔ Fluent Italy? PREMIO POINTS:➕ Experience in high-tech, pharma or medical device industry➕ Knowledge of SAP ERP➕ Experience supporting direct sales organizations➕ Bachelor’s degree or Master's degree➕ Fluent English? Ready to make an impact?Apply now and be part of a dynamic, international team at Terumo Neuro!#TerumoNeuro #WeAreHiring #CustomerService #JobOpportunity #MilanJobs #CareerOpportunity #CustomerSuccess #SAP #MedicalDevices #Teamwork #JoinUs #NowHiring #Ita

📌 Customer Service Representative – Italy (Italia)
🏢 Terumo Neuro
📍 Italia