ppOur Client is a leading international Company operating in the Industrial sector and, in order to strengthen their Product Industrialization Department, they're looking for a Technical Support Engineer – Hardware and Mechatronics /p h3Posizione: /h3 pThe successful candidate will join the 4th Level Technical Support team and work closely with the Research Development, Quality, and Manufacturing departments. /p pThe main objective of the role is to provide specialist support for complex technical issues, contribute to continuous product improvement, and develop technical documentation for service organizations. /p h3Main Responsibilities /h3 ul liManage hardware-related technical escalations from customers and international service organizations. /li liPerform advanced diagnostics on electronic, electromechanical, and mechanical systems. /li liConduct Root Cause Analysis (RCA) of complex product issues. /li liReproduce and validate field-reported problems. /li liCollaborate with RD, Quality, Engineering and Manufacturing teams to define corrective actions. /li liSupport the introduction of new products and new product features. /li liCreate and maintain:



ul liService Manuals /li liTroubleshooting Guides /li liMaintenance Procedures /li liSpare Parts Catalogues /li liTechnical Knowledge Base /li /ul /li /ul ul liDeliver technical training to technicians, partners, and customers. /li /ul h3Requisiti: /h3 ul liTechnical diploma or degree in Electronics, Mechatronics, Automation Engineering, or a related field. /li liExperience in troubleshooting complex electromechanical systems. /li liAbility to read and interpret electrical and electronic schematics. /li liKnowledge of sensors, motors, actuators, and automation systems. /li liStructured approach to fault analysis and problem solving. /li liBasic knowledge of Windows operating systems and networking. /li liExcellent written and spoken English (mandatory requirement). /li liAvailability for travel within Italy and abroad. /li /ul h3Altre informazioni: /h3 ul liExperience with ATMs, Banking Automation, vending machines, kiosks, POS systems, or other self-service solutions. /li liExperience using electronic test and measurement equipment. /li liExperience in technical documentation authoring and maintenance. /li liExperience working in international and multicultural environments. /li /ul /p #J-18808-Ljbffr

📌 Technical Support Engineer – Hardware and Mechatronics (Ivrea)
🏢 Dikton
📍 Ivrea