Allgemeine Angaben:
Bewerbungsfrist
- 28-Feb-2026

Standort
- BG - Sofia - TELUS Tower

Weitere Standorte
- BG - Sofia - Infinity Tower

Land
- Bulgarien

Jobbeschreibung:
Please note that these positions are based in Sofia, Bulgaria.

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria

As a Digital Trust and Safety Specialist withAlbanian and English, you will:
- Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
- Take prompt and appropriate action on information that violates guidelines or poses risks
- Stay updated on internal policies to ensure accurate implementation
- Identify and analyze patterns to proactively address potential risks

We’re looking for someone with:
- High attention to detail
- Comfortable processing sensitive information
- Strong ability to defend decisions and provide context with logical reasoning




- Ability to identify patterns in behavior to enhance decision-making
- Strong organizational and time management skills to deal with shifting priorities and high volumes of work
- Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required qualifications:
- Fluent in Albanian:
- B2 or higher Englishlanguage skill

In return, we will give you:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- More than fifty benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
- With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team

_About us:

📌 Backoffice Support (Italia)
🏢 TELUS Digital
📍 Italia