Job Offer Information
Location: Borgo Pignano, Volterra (Tuscany)
Position: Front Desk Agent - Season 2026
Shared accommodation and meals included

About Us
Borgo Pignano Relais & Châteaux is a private 750-acre estate nestled in the Tuscan hills, where elegance, authenticity, and sustainability come together to create a unique hospitality experience. Our philosophy is rooted in slow living, organic farming, and a deep respect for nature.

We offer our guests refined stays, Michelin-starred dining, and wellness-focused activities in a setting that combines the comfort of a 5-star resort with the warmth of Tuscan hospitality.

Joining our team means helping create unforgettable experiences with passion, courtesy, and attention to detail.
Sustainability, high standards of excellence, and professionalism are at the heart of everything we do.

Discover Your Next Opportunity
We are looking for an experienced and enthusiastic Front Desk Agent with a positive attitude and a genuine passion for hospitality to join our team for the 2026 season.

As part of our hospitality team,



you will be the first point of contact for our guests, representing the warm and authentic spirit of Borgo Pignano. You will work closely with colleagues and management to ensure impeccable and personalized 5-star service in an international setting.

Key Responsibilities:
- Handle check-in and check-out operations efficiently and professionally
- Deliver guest services in line with Borgo Pignano’s Relais & Châteaux standards
- Assist guests with reservations for on-site experiences and dining
- Monitor, calculate, and record guest billing and charges
- Manage guest requests, feedback, and complaints promptly and courteously
- Collaborate with internal departments to ensure a seamless guest experience
- Maintain up-to-date reports required by management

Reports to:
Front Office Managare

What We’re Looking For

-2-3 years of experience in a similar role within 4*/5* environments
- Strong guest orienta

📌 Front Desk Agent (Toscana)
🏢 Borgo Pignano
📍 Toscana