The Import/Export Airfreight Operations for our fast-growing, airfreight division in Milan, facilitates Expedited and Next Flight Out (NFO) shipments via air and domestic transport for the Semiconductor, Automotive, Aerospace, and Technology industries. This role is responsible for receiving shipping instructions and following customer-specific guidelines in the preparation and transmission of export, import, and domestic transactions. This includes processes from booking through confirmation of shipping.

Essential Duties and Responsibilities:
- Accountable for providing airfreight service level support to customers.
- Communicate with carriers and origin and destination location agents regarding shipment status, special handling, and delivery processes.
- Monitor and manage shipments until completion. Keep customers appraised to the export/import/and domestic details of transactions in accordance with SOP’s.
- Ensure accuracy and completeness of documentation.
- Build relationships with customers, offices, overseas and domestic agents and service providers.




- Review standard operating procedures to ensure compliance with local and international agencies.

Education and Experience:
- Bachelor’s degree in logisitics, supply chain management, international business, or similar.
- 2-5 years of proven logistics operations experience with a preference for freight forwarding experience; operate and quote shipments.
- Must possess excellent customer service skills with the ability to build great working relationships.
- Must have strong organizational and time management skills.
- Strong critical thinking and problem-solving skills.
- Ability to work extended hours.

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Core Competencies and Values:
- Inspires the trust of others; Works with integrity and ethically; Upholds organizat

📌 Import/export Airfreight Operations (Milano)
🏢 Courier Network
📍 Milano