Adecco Consultant Milano , on behalf of a company specialized in managing customer care services for leading international brands, is looking for a Customer Care Specialist .
The successful candidate will be a key point of contact for customers, providing a high-quality support experience while effectively representing the values and image of the brands managed by the company.

Key Responsibilities:
Manage customer requests through multiple channels, including email, phone and chat ;

Provide information, assistance and post-sales support ;

Handle customerreports, complaints and requests, ensuring effective and timely resolution ;

Maintain a highlevel of customer satisfaction and professionalism in every interaction;

Represent the assigned brands consistently with their values and communication standards.

Requirements & Skills:
Fluency or Mother Tongue in at least two of the following languages: English, French, German ;

Italian is not required ;

Excellent communication and interpersonal skills;

Strong customer orientation and a service-minded approach;





Good problem-solving skills and ability to manage customer requests effectively;

Ability to workin a dynamic and international environment.

What We Offer:
3-year apprenticeship contract , directly with the client company;

CCNL Telecommunications ;

Annual gross salary (RAL): €21,000 ;

Dynamic and international working environment;

Continuous training on the brands and services managed;

Opportunities for professional growth and career development .

Additional Information:
Location: Milan city centre, San Babila area
Working hours: Monday to Friday, 9:00 AM – 6:00 PM
Employment type: Full-time

I candidati, nel rispetto del D.Lgs. 198/2006, D.Lgs 215/2003 e D.Lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi;
prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.It.

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