JOIN OUR TEAM AT TERUMO NEURO!At Terumo Neuro, a leading medical device company, we are committed to advancing healthcare through innovative technologies and a strong sense of purpose. Join our dedicated Customer Service team Position: Customer Service Representative – Italy Location: Milan (Hybrid – at least 3 days/week on-site)✨ YOUR MISSION: Process customer orders (direct & consignment) via SAP HANA ERP Maintain customer account records & order histories Support consignment & tender agreements Monitor inventory, consignment & trunk stock Manage returns (RGAs, complaints) with global CS & QA teams Coordinate product returns with European warehouse Assist customers, sales teams & distributors (availability, order status, deliveries)



Handle inquiries & ensure timely follow-up Prepare sales reports upon request YOUR PROFILE:✔ Previous experience in customer service or a recent graduate in the field✔ Strong MS Office skills (Word, Excel, Outlook, Teams)✔ Ability to multitask & prioritize✔ Detail-oriented & responsive✔ Excellent communication & phone skills✔ Fluent Italy PREMIO POINTS:➕ Experience in high-tech, pharma or medical device industry➕ Knowledge of SAP ERP➕ Experience supporting direct sales organizations➕ Bachelor’s degree or Master's degree➕ Fluent English Ready to make an impact?Apply now and be part of a dynamic, international team at Terumo Neuro!#TerumoNeuro #WeAreHiring #CustomerService #JobOpportunity #MilanJobs #CareerOpportunity #CustomerSuccess #SAP #MedicalDevices #Teamwork #JoinUs #NowHiring #Ita

📌 Customer Service Representative – Italy (Roma)
🏢 Terumo Neuro
📍 Roma