Adecco Consultant Milano, on behalf of a company specialized in managing customer care services for leading international brands, is looking for a Customer Care Specialist.

The successful candidate will be a key point of contact for customers, providing a high-quality support experience while effectively representing the values and image of the brands managed by the company.

Key Responsibilities

- Manage customer requests through multiple channels, including email, phone and chat;
- Provide information, assistance and post-sales support;
- Handle customer reports, complaints and requests, ensuring effective and timely resolution;
- Maintain a high level of customer satisfaction and professionalism in every interaction;
- Represent the assigned brands consistently with their values and communication standards.

Requirements & Skills:

- Fluency or Mother Tongue in at least two of the following languages: English, French, German;
- Italian is not required;
- Excellent communication and interpersonal skills;
- Strong customer orientation and a service-minded approach;




- Good problem-solving skills and ability to manage customer requests effectively;
- Ability to work in a dynamic and international environment.

What We Offer

- 3-year apprenticeship contract, directly with the client company;
- CCNL Telecommunications;
- Annual gross salary (RAL): €21,000;
- Dynamic and international working environment;
- Continuous training on the brands and services managed;
- Opportunities for professional growth and career development.

Additional Information

- Location: Milan city centre, San Babila area
- Working hours: Monday to Friday, 9:00 AM – 6:00 PM
- Employment type: Full-time

I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it.

📌 Brand Ambassador Junior (Lombardia)
🏢 Adecco
📍 Lombardia