Adecco Consultant Milano, on behalf of a company specialized in managing customer care services for leading international brands, is looking for a Customer Care Specialist.

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The successful candidate will be a key point of contact for customers, providing a high-quality support experience while effectively representing the values and image of the brands managed by the company.

Key Responsibilities:

- Manage customer requests through multiple channels, including email, phone and chat;

- Provide information, assistance and post-sales support;

- Handle customerreports, complaints and requests, ensuring effective and timely resolution;

- Maintain a highlevel of customer satisfaction and professionalism in every interaction;

- Represent the assigned brands consistently with their values and communication standards.

Requirements & Skills:

- Fluency or Mother Tongue in at least two of the following languages: English, French, German;

- Italian is not required;

- Excellent communication and interpersonal skills;

- Strong customerorientation and a service-minded approach;





- Good problem-solving skills and ability to manage customer requests effectively;

- Ability to workin a dynamic and international environment. xrtlpzc

What We Offer:

- 3-year apprenticeship contract, directly with the client company;

- CCNL Telecommunications;

- Annual gross salary (RAL): €21,000;

- Dynamic and international working environment;

- Continuous training on the brands and services managed;

- Opportunities for professional growth and career development.

Additional Information:

- Location: Milan city centre, San Babila area
- Working hours: Monday to Friday, 9:00 AM – 6:00 PM
- Employment type: Full-time

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