pbAdecco Consultant Milano /b, on behalf of a company specialized in managing customer care services for leading international brands, is looking for a bCustomer Care Specialist /b. /ppThe successful candidate will be a key point of contact for customers, providing a high-quality support experience while effectively representing the values and image of the brands managed by the company. /ppbr/ppKey Responsibilities: /pulliManage customer requests through multiple channels, including bemail, phone and chat /b; /liliProvide information, assistance and bpost-sales support /b; /liliHandle customer reports, complaints and requests, ensuring beffective and timely resolution /b; /liliMaintain a high level of customer satisfaction and professionalism in every interaction; /liliRepresent the assigned brands consistently with their values and communication standards. /li /ulpbr/ppRequirements Skills: /pullibFluency or Mother Tongue in at least two /b of the following languages: bEnglish, French,



German /b; /liliItalian is bnot required /b; /liliExcellent communication and interpersonal skills; /liliStrong bcustomer orientation /b and a service-minded approach; /liliGood problem-solving skills and ability to manage customer requests effectively; /liliAbility to work in a dynamic and international environment. /li /ulpbr/ppWhat We Offer: /pullib3-year apprenticeship contract /b, directly with the client company; /lilibCCNL Telecommunications /b; /lilibAnnual gross salary (RAL): €21,000 /b; /liliDynamic and international working environment; /liliContinuous training on the brands and services managed; /liliOpportunities for bprofessional growth and career development /b. /li /ulpbr/ppAdditional Information: /pullibLocation: /b Milan city centre, San Babila area /lilibWorking hours: /b Monday to Friday, 9:00 AM – 6:00 PM /lilibEmployment type: /b Full-time /li /ulpbr/ppI candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it. /p

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