pbRDM Group /b is looking for ab IT Application Analyst /b to join the bIT Digital Team /b based in bMilan, Italy /b. /ppbr/ppThe IT Application Analyst supports the banalysis of business processes /b and the collection of functional requirements,b contributing to the implementation and continuous evolution of RDM Group's IT solutions /b. The role acts as a bbridge between business functions and IT /b, supporting digital transformation initiatives and the badoption of Artificial Intelligence /b solutions across the organization. /ppbr/ppWorking closely with internal stakeholders, external partners and IT teams, the Junior IT Business Analyst helps improve operational efficiency, boptimize business processes /b and support the Group's innovation roadmap. /ppbr/ppbReports To: /b IT Application Manager /ppbr/ppbKey Accountabilities /b /pulliSupport the collection and analysis of business requirements through interviews, workshops and collaboration with key stakeholders. /liliAnalyse and document business processes (AS-IS / TO-BE) to identify optimization opportunities. /liliCollaborate in bdesigning IT solutions aligned with business needs /b and company objectives. /liliPrepare functional documentation including business requirements, use cases, specifications and test cases. /lilibSupport User Acceptance Testing /b(UAT) activities and solution validation phases. /liliMonitor, analyse and manage change requests and continuous improvement initiatives. /lilibSupport end-user training and adoption activities. /b /liliCollaborate with internal IT teams and external vendors throughout project lifecycles. /liliContribute to the development, customization and maintenance of applications within the Microsoft Dynamics environment. /liliSupport the bdesign,



development and governance of Artificial Intelligence solutions /b and AI agents to enhance business processes. /liliIdentify AI-driven use cases and opportunities to increase efficiency and innovation across the organization. /liliProvide operational support to business users on IT-related topics when required. /li /ulpbr/ppbRequirements /b /pullibBachelor's or Master's Degree in Engineering, Computer Science, Economics, Information Systems /b or related fields; /lili1–2 years of experience (including internships) in IT, business analysis, consulting or process improvement activities. /liliEnglish: Good written and spoken communication skills. /li /ulpbr/ppbTechinical skill /b /pullibBasic understanding of business processes /b, preferably in Finance, Supply Chain and Manufacturing environments. /liliKnowledge of business process analysis and process modelling methodologies. /liliBasic knowledge of bMicrosoft Dynamics 365 /b (Finance Operations) or similar ERP platforms. /liliBasic programming skills. /liliGood knowledge of Microsoft Excel and data analysis tools. /liliFamiliarity with project management methodologies is considered a plus. /liliFamiliarity with bMicrosoft Power Platform /b (Power Automate, Power Apps) is considered a plus. /lilibUnderstanding of core AI concepts /b, including Machine Learning, Natural Language Processing, Generative AI and Large Language Models.



/liliBasic experience or interest in designing, configuring and managing AI agents and AI-driven solutions. /lilibKnowledge of Prompt Engineering /bconcepts is considered an advantage. /liliFamiliarity with Microsoft AI ecosystem (Copilot, Azure OpenAI, AI Builder, Copilot Studio) is a plus. /li /ulpbr/ppbSoft Skills /b /pulliStrong banalytical /band bproblem-solving capabilities /b. /liliTeam player with the ability to collaborate across different functions. /lilibEffective communication skills /b, including the ability to interact with non-technical stakeholders. /liliProactive attitude and continuous improvement mindset. /liliAttention to detail and organizational skills. /lilibCuriosity for technology, innovation and emerging digital trends. /b /li /ulpbr/ppbLocation: HQ, Milan, Italy /b (availability to travel occasionally to RDM Group mills and offices). /ppbr/ppbEmployment terms: /b /ppThe role is classified at Level B2 under the National Collective Agreement for the CCNL for the Cartonboard and Paper Industry (Contratto Collettivo Nazionale di Lavoro per l'Industria della Carta e Cartotecnica). /ppThe salary range is: 28.000€ - 34.000€ /ppThe overall compensation will be determined based on the experience, skills, and qualifications of the selected candidate. /ppbr/ppbOnly those candidates selected for interviews will be contacted. /b /ppRDM Group is an equal opportunity employer. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential. /ppbr/p

📌 Information Technology Application Analyst (Pavia)
🏢 Rdm Group
📍 Pavia