pstrongResidence Director – Bravo! Bologna /strong /ppbr / /ppstrongBravo Students SL /strong, a leading student accommodation group in Spain, currently operating more than strong3,000 beds across Spain /strong, is looking for an experienced strongResidence Director /strong to lead the operations of strongBravo! Bologna /strong, our new student residence located in the heart of Bologna, Italy. /ppThis is a key leadership position within the Group, as strongBravo! Bologna will be our first residence in Italy /strong. The successful candidate will be responsible for the overall management and performance of the residence, ensuring an outstanding student experience while delivering strong operational and commercial results. /ppbr / /ppstrongKey Responsibilities /strong /ppstrongPre-Opening Launch /strong /pulliWork closely with the strongdeveloper, construction company and project partners /strong to ensure the residence is delivered on time, to the required standards and ready for opening. /liliSupport the strongpre-opening strategy and implementation /strong, including operational procedures, staffing, suppliers, systems and processes. /liliHelp establish and implement Bravo Students' operational standards and culture in the Italian market. /liliCoordinate the transition from construction to full operational management. /li /ulpstrongCommercial Management /strong /pulliLead and manage the strongcommercial activity of the residence /strong, including enquiries, bookings, viewings, follow-ups and resident communication, with the objective of achieving high occupancy and maximising revenue. /liliMonitor occupancy, pricing, cancellations and commercial performance, identifying opportunities for improvement. /liliDevelop strong relationships with students, parents, universities, agents and other relevant local partners. /liliContribute to the implementation of the Group's strongsales and marketing strategy /strong in Bologna. /li /ulpstrongOperations Financial Management /strong /pulliTake overall responsibility for the strongday-to-day management of the residence /strong, ensuring efficient, high-quality operations. /liliOversee housekeeping, front desk/reception, maintenance, security, facilities and the overall condition of rooms and communal areas.



/liliManage operational incidents and ensure that issues are resolved quickly and effectively. /liliOversee strongbudgets, PL, cost control, invoices, contracts and operational expenditure /strong. /liliMonitor key operational and financial KPIs and implement corrective actions when required. /liliEnsure compliance with all applicable stronghealth safety, legal, operational and regulatory requirements /strong. /li /ulpstrongTeam Leadership /strong /pulliParticipate in the strongrecruitment and selection of the residence team /strong. /liliLead the onboarding and training process and establish clear responsibilities, objectives and performance expectations. /liliBuild, motivate and develop a strong, professional and service-oriented team. /liliConduct regular performance reviews and manage disciplinary matters when required. /liliPromote a positive team culture based on accountability, collaboration and continuous improvement. /li /ulpstrongStudent Experience /strong /pulliEnsure a strongwarm, welcoming and safe environment /strong for students, parents and visitors. /liliTake ownership of resident satisfaction and service quality. /liliRespond to and resolve resident and parent enquiries, complaints and incidents in a professional and timely manner. /liliOrganise and support strongcommunity-building activities and initiatives /strong that enhance the student experience and strengthen resident engagement. /liliEnsure that the residence consistently delivers a high-quality customer experience aligned with Bravo Students' brand standards. /li /ulpstrongStakeholder Management /strong /pulliAct as the main point of contact for key external and internal stakeholders at residence level. /liliBuild strong relationships with suppliers, contractors, universities, local partners and other relevant stakeholders. /liliWork closely with the strongcentral Bravo Students team /strong to ensure alignment with Group strategy, processes and objectives. /liliRepresent Bravo Students professionally within the Bologna market.



/li /ulpstrongRequirements /strong /pulliBachelor's degree in strongTourism, Hospitality Management, Business Administration or a related field /strong. /liliMinimum strong3–5 years of relevant management experience /strong in student accommodation, hospitality, serviced apartments, property management or a similar operational environment. /liliProven experience managing stronglarge-scale operations and teams /strong. /liliPrevious experience in a strongpre-opening or opening project /strong will be highly valued. /liliStrong understanding of the strongstudent accommodation and/or hospitality sector /strong. /liliSolid knowledge of strongPL management, budgeting, revenue and cost control /strong. /liliFluent English (strongC1 level minimum /strong); br / knowledge of Italian and/or another language will be considered an advantage. /liliExcellent command of strongMicrosoft Office, particularly Excel /strong. /li /ulpstrongSkills Competencies /strong /pulliStrong strongleadership and people management skills /strong. /liliExcellent interpersonal, communication and organisational skills. /liliStrong commercial mindset and customer focus. /liliAbility to manage multiple priorities in a strongfast-paced operational environment /strong. /liliProactive, hands-on and solution-oriented approach. /liliStrong problem-solving and decision-making skills. /liliHigh level of autonomy and ability to work with strongminimum supervision /strong. /liliAbility to analyse operational and financial information and translate it into action. /liliStrong attention to detail combined with a strongstrategic and business-oriented mindset /strong. /liliTeam player with the ability to coach, support and develop others. /liliHigh level of professionalism, accountability and commitment to service excellence. /li /ulpstrongThe Opportunity /strong /ppThis is an exciting opportunity to join a strongfast-growing student accommodation group /strong and play a key role in establishing Bravo Students' presence in Italy. /ppThe Residence Director will have the opportunity to stronglead the opening and operation of a landmark residence of almost 600 beds in central Bologna /strong, while helping shape the Group's operational standards and future growth in the Italian market. /p

📌 General Manager Student Accommodation (Roma)
🏢 Bravo Students
📍 Roma