ph3Take Your Customer Service Career to the Next Level! /h3 pDo you enjoy helping people and making every customer interaction a positive one? Join a dynamic international team as a Customer Specialist and become a key part of delivering excellent customer experiences. /p h3Role Overview: /h3 pAs a Customer Specialist, you will be the first point of contact for customers, providing professional, personalized support across a variety of topics, including inquiries, orders, accounts, products, services, and general requests. Through phone, email, chat, and digital channels, you will understand customer needs, provide effective solutions, and ensure a smooth experience from the first interaction to resolution. /p h3Key Responsibilities: /h3 ul liProvide friendly, professional, and efficient customer support via phone, email, chat, and other digital channels. /li liAssist customers with inquiries related to orders, deliveries, accounts, payments, products, and services. /li liUnderstand customer needs and provide accurate, clear, and relevant information. /li liHandle questions, complaints, and concerns efficiently while maintaining a positive and customer-focused approach. /li liSupport customers in navigating processes, platforms, products, and services. /li liAccurately record customer interactions, requests,



and resolutions in internal systems. /li liWork closely with internal teams to ensure issues are resolved quickly and effectively. /li liIdentify recurring customer concerns and provide feedback to help improve processes and service quality. /li liStay up to date with company products, services, policies, and procedures through ongoing training. /li /ul h3Requirements: /h3 ul liLanguage Skills: Fluent in Italian (C1/C2 level) and English (B2 level) /li liEligibility: EU citizenship or valid Portuguese residency card /li liSkills: Strong analytical, creative, and communication abilities /li liMindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field /li /ul h3Why Join Us: /h3 ul liCompetitive Salary: We offer attractive compensation that reflects your skills and experience, recognising and rewarding your contributions /li liMeal Allowance: Enjoy a meal allowance to keep you energised during working hours /li liHealth and Life Insurance: Agevolazioni from comprehensive coverage to support your well-being. /li liRelocation Package: Receive support if relocating to ensure a smooth transition /li liOnsite Work: Engage and grow in a collaborative office environment /li /ul /p #J-18808-Ljbffr

📌 Italian Customer Specialist in Lisbon | Relocation Package (Bari)
🏢 BlueView Talent
📍 Bari