pstrongThe Role /strong /ppAs a QA Ambassador, you will be the guardian of our software’s quality and reliability. Your goal is to /ppensure that every release meets Hekanize’s high standards, acting as a vital bridge between /ppcustomer needs and technical development. /ppbr / /ppThis role focuses on meticulous test execution, workflow optimization, and direct user support to /ppensure a seamless platform experience. /ppbr / /ppstrongYour Typical Day /strong /pulliQA Execution Manual Testing: Define acceptance criteria for new features and perform functional, regression, and integration testing on release candidates. /liliWorkflow Management: Manage and optimize the QA workflow within Jira to support a continuous and organized delivery process. /liliCustomer Support (L2): Analyze reports from the customer portal, identifying bugs or areas for improvement and translating them into technical specifications for developers. /liliCross-functional Alignment: Collaborate constantly with backend, frontend,



and AI teams to ensure a shared understanding of quality requirements. /liliRelease Approval: Verify and sign off on individual features before they are deployed to production. /li /ulpbr / /ppstrongRequired Skills Competencies /strong /pulliExperience: 1-2 years in Quality Assurance, software testing, or advanced technical support roles (SaaS experience is a plus). /liliAttention to Detail: A near-perfectionist approach to identifying bugs, inconsistencies, and edge cases. /liliAnalytical Mindset: Ability to break down complex problems and translate vague user feedback into clear technical requirements. /liliEducation: Bachelor’s degree in Computer Science, Engineering, Economics, or related fields with a strong process-oriented mindset. /li /ulpbr / /ppstrongAbout Hekanize /strong /ppHekanize develops Heka, a cutting-edge SaaS platform that revolutionizes retail operations for luxury brands and large-scale distribution chains. /p

📌 Quality Assurance Ambassador (Veneto)
🏢 Hekanize
📍 Veneto