About UsCentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.AI Product SpecialistWe are seeking an AI Product Specialist to optimize how our generative AI features solve customer problems. This role focuses on designing, testing, and refining the prompts and workflows that power AI capabilities. You will ensure AI outputs are accurate, useful, and aligned with customer needs.Key AccountabilitiesDesign and refine prompts that power AI features across CentralReach productsTest AI outputs for accuracy, clarity, consistency, and customer valueIdentify and resolve issues with AI behavior, including failure modes and edge casesGather customer insights on workflow challenges and translate them into AI solutionsMonitor AI performance metrics and recommend improvementsCollaborate with Product, Engineering, and Responsible AI teams on feature developmentCreate documentation and training materials for AI featuresConduct systematic testing across diverse scenarios and high-risk situationsMaintain prompt libraries and best practices documentationDesired Skills & ExperienceBachelor’s degree or equivalent work experienceHands‑on experience with LLMs and prompt designStrong problem‑solving skills with attention to detailAbility to critically evaluate AI outputs from a user perspectiveClear written and verbal communication skillsCustomer empathy and understanding of user needsComfort working cross‑functionally with technical and non‑technical teamsBasic understanding of software systems and APIsExperience with generative AI platforms preferredLight scripting or automation experience preferredFamiliarity with healthcare workflows or regulated industries preferredCompensationBase Salary Range: $90,000 – $110,000 USDWorkplace & BenefitsBacked by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. We operate as a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, fostering a workplace where top talent can thrive and make a real difference.We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full‑time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™.EEO StatementAs set forth in CentralReach’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. CentralReach is an equal opportunity employer.#J-18808-Ljbffr

📌 Ai Product Specialist Remote - Us - $90,000 - $110,000 A Year (Roma)
🏢 Centralreach
📍 Roma