About us

Raffles Milano is an international institute of higher education in design and fashion, based in the heart of Milan (Via Felice Casati 16) and part of Raffles’ global network of design schools.

We offer three-year (Bachelor-level) courses and Master’s programmes — spanning Fashion Design, Fashion Communication & Marketing, Interior, Product, Visual and Communication Design — taught in Italian and English to a diverse, international student community, with a faculty of working professionals and industry leaders. Creativity, sustainability, inclusivity and cross-cultural exchange are at the heart of our campus life. We are now looking for a motivated graduate to join our Facility team and take ownership of our in-house Library while supporting the daily life of the campus at our front desk.

The role

Reporting to FAS Supervisor and Office Manager, you will manage and develop the Institute’s Library, helping ensure it meets the minimum standards required of accredited higher-education institutions by the Italian Ministry of University and Research (MUR) and its evaluation agency (ANVUR). Alongside the library function, you will handle front-desk and reception duties, acting as a first point of contact for students, staff and visitors.

Key responsibilities

Library

- Manage, organise and further develop the Institute’s library collection (cataloguing,



classification, acquisitions, loans and shelving).
- Help bring and keep the library in line with the minimum requirements set by MUR/ANVUR for accredited institutions, and prepare the related documentation.
- Support students and faculty in accessing physical and digital resources, and promote use of the library within the academic community.
- Maintain records, usage statistics and reporting on the library’s activity.

Reception / Front Desk

- Welcome students, staff, visitors and guests, managing the reception area professionally.
- Handle incoming calls, emails and correspondence, and provide general information and assistance.
- Support day-to-day administrative and facility tasks in coordination with the Facility team.

Laboratories

- Support, oversee and monitor the correct use of the Institute’s laboratories at Raffles Milano.
- Assist the FAS department leads with the daily tasks required to grant students access to the labs.
- At the end of each lab session, check that the room is left tidy and, in particular, verify that all equipment is present and accounted for.
- Keep the lab access/entry register up to date.

Retribuzione: €19.000,00 - €22.000,00 all'anno

Vantaggi

- Buoni pasto
- Convenzioni aziendali

Sede di lavoro: Di persona

📌 Front Desk Officer-Labs and Library Support - Fixed-Term – Maternity Cover (Milano)
🏢 Raffles Education Italy-Milano
📍 Milano