ph3Take Your Customer Service Career to the Next Level! /h3 /brpDo you enjoy helping people and making every customer interaction a positive one? Join a dynamic international team as a bCustomer Specialist /b and become a key part of delivering excellent customer experiences. /p /brh3Role Overview: /h3 /brpAs a bCustomer Specialist /b, you will be the first point of contact for customers, providing professional, personalized support across a variety of topics, including inquiries, orders, accounts, products, services, and general requests. /p /brpThrough bphone, email, chat, and digital channels /b, you will understand customer needs, provide effective solutions, and ensure a smooth experience from the first interaction to resolution. /p /brh3Key Responsibilities: /h3 /brul /brliProvide friendly, professional, and efficient customer support via phone, email, chat, and other digital channels. /li /brliAssist customers with inquiries related to orders, deliveries, accounts, payments, products, and services. /li /brliUnderstand customer needs and provide accurate, clear, and relevant information. /li /brliHandle questions, complaints, and concerns efficiently while maintaining a positive and customer-focused approach. /li /brliSupport customers in navigating processes, platforms, products, and services. /li /brliAccurately record customer interactions, requests, and resolutions in internal systems.



/li /brliWork closely with internal teams to ensure issues are resolved quickly and effectively. /li /brliIdentify recurring customer concerns and provide feedback to help improve processes and service quality. /li /brliStay up to date with company products, services, policies, and procedures through ongoing training. /li /br /ul /brh3Requirements: /h3 /brul /brlibLanguage Skills: /b Fluent in Italian (C1/C2 level) and English (B2 level) /li /brlibEligibility: /b EU citizenship or valid Portugueseresidency card /li /brlibSkills: /bStrong analytical, creative, and communication abilities /li /brlibMindset: /b Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field /li /br /ul /brh3Why Join Us: /h3 /brul /brlibCompetitive Salary: /b We offer attractive compensation that reflects your skills and experience, recognising and rewarding your contributions /li /brlibMeal Allowance /b: Enjoy a meal allowance to keep you energised during working hours /li /brlibHealth and Life Insurance /b: Vantaggi from comprehensive coverage to support your well-being. /li /brlibRelocation Package /b: Receive support if relocating to ensure a smooth transition /li /brlibOnsite Work: /b Engage and grow in a collaborative office environment /li /br /ul /p #J-18808-Ljbffr

📌 Italian Customer Specialist in Lisbon | Relocation Package (Bari)
🏢 Cross Border Talents
📍 Bari