ppAt Generator hostels we are obsessed in delivering outstanding service through a personal touch. As a Front Office Crew Member, you must be part of ensuring that the Front Office department is run smoothly ensuring that there is a relentless desire to "wow" our customers at every opportunity, ensuring that customers' needs are exceeded. /p h3WHO ARE WE /h3 pGenerator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. /p pNo biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Front Office Crew for Generator Madrid. /p h3ABOUT GENERATOR VENICE /h3 pIt's not hard to find beauty in a marble city built on a lagoon, but away from the obvious sights and monuments, across bridges, down backstreets and into secret squares, you'll discover the hidden corners where Venetians hang out. Because if you want to find the real Venice, you have to get lost. /p pGenerator Venice stands on the waterfront of the island of Giudecca, one short stop on the Vapporetto from Piazza San Marco. This hostel was originally a warehouse, so the building blends history and character with contemporary design features. /p pInside the Generator Venice hostel you'll find luxurious mosaic floors, a glass chandelier and an imposing stone fireplace. Public spaces are subtly split into intimate and open-plan areas - all surrounding the bar and café. Every room has a view of either the gardens, Lido, Ampio Canal or the iconic San Marco. Not bad for a hostel,



aye? /p h3NUTS AND BOLTS OF THE JOB /h3 ul liTake ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique Generator experience /li liKnow your guests and have a passion for independent travel and the road less travelled /li liDemonstrate a passion for delivering outstanding customer service /li liBe part of a great team within your department that get Generator and want to be themselves /li liMonitor our social spaces, lighting, sound and temperature, to make sure they embody the Generator brand and culture at all times /li liKnow your city, its cafés, bars and restaurants, its art, its music /li liEnsure you comply with all company policies you have been trained on, which include Fire Training and Health Safety and Food Hygiene /li liBe Responsible for all cash handling whilst you are on duty /li liCorrectly administer the Close of Shift procedures every shift with 100% accuracy and consistency /li /ul pNaturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. /p h3WHAT’S IN YOUR DNA /h3 ul liAlways love our guests /li liPassionate for the hospitality and the youth travel market /li liBe the life the party /li liBe really, really organised /li liKeep cool when the pressure hits /liliEnjoy a super-fast pace /li liUnderstand this is a business, be passionate about maximising revenue /li liBe creative,



innovative and digitally smart /li liYou must be eligible to work in the EU to be considered for this role /li /ul h3YOUR ROCK STAR EXPERIENCE /h3 ul liExperienced within a front office hospitality environment /li liExperienced working with a Property Management System /li liFlexible with regards to shifts available per week (mixture of morning and evening shifts) /li /ul h3OUR GLOBAL EMPLOYEE BENEFITS /h3 ul liBirthday holiday in addition to your yearly holiday allocation /li liFertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment /li liEmployee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made /li liCompany contribution towards gym membership fees for all eligible employees - look good, feel good, work good /li liIdeas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback /li li2 free nights' accommodation across any of our Generator properties globally /li liReduced room rates for staff as well as friends and family members (we operate in several locations across Europe US so your next holiday is sorted) /li liInternational career opportunities so you can travel the world while working with us (win-win!) /li liSocial events, celebrations calendar various employee recognition schemes - we never ever need an excuse to let our hair down! /li liOnline learning tools to help you develop, learn and grow /li /ul h3SO YOU THINK THIS MIGHT BE YOU? /h3 pThat's cool. /p pAlso, check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. /p h3Join Us and help us achieve our Vision! /h3 pCompensation: To be discussed /p /p #J-18808-Ljbffr

📌 Front Office Crew (Venezia)
🏢 Generator Hostels
📍 Venezia