Job Opportunity: Onsite Support field Engineer at AVASO Technology
Location : Bolzona, Italy
Employment Type : Dispatch
Experience : 2+ years
Language Known:

English, Italian

Company Overview :
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

Position Overview:
We are seeking an experienced

Onsite Support field Engineer

to join our team in

Location: Bolzona, Italy

The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.

Key Responsibilities:
Provide

on-site

and

remote desktop support

for users, ensuring issues are resolved quickly and efficiently.
Troubleshoot and resolve hardware, software,



and network-related issues.
Install, configure, and maintain desktop systems, laptops, and peripherals.
Ensure the deployment of

operating systems, updates , and

software packages .
Work with the IT team to resolve and escalate issues as needed.
Perform routine

system audits

and ensure systems are up-to-date and secure.
Provide end-user training and technical documentation where necessary.
Collaborate with team members and manage support tickets for various internal stakeholders.

Required Skills & Qualifications:
2+ years

of experience in

Desktop Support

or similar roles.
Strong experience with

Windows OS ,

Mac OS , and

Linux

environments.
Experience with Active Directory

for user management, group policies, and security.
Proficient with

remote desktop tools

and troubleshooting techniques.
Experience with

networking protocols

(TCP/IP, DNS, DHCP).
Strong knowledge of

MS O

📌 Information Technology Support Specialist (Bolzano)
🏢 AVASO Technology Solutions
📍 Bolzano