Technical Marketing Operations Manager, eeroJob ID: 10398913 | Amazon.Com Services LLCWe are seeking an experienced Technical Marketing Operations Manager to serve as the technical and strategic owner of our Salesforce Marketing Cloud instance. This role combines hands‑on operational support with strategic technical initiatives, requiring someone who can maintain day‑to‑day marketing operations while simultaneously building automation solutions, optimizing data models, and developing self‑service analytics capabilities. This role mainly supports marketing initiatives, and will also collaborate with business development, customer success, and operational teams on a variety of other email projects.Key ResponsibilitiesDesign, build, and execute targeted email campaign and lifecycle marketing programs.Serve as the technical owner and primary administrator of the Salesforce Marketing Cloud instance.Implement marketing automation best practices and optimize campaign workflows.Maintain active customer journeys and ensure seamless execution across all lifecycle stages.Build and manage email segments for targeted campaign delivery.Identify opportunities to automate repetitive processes and build scalable solutions.Transform strategic marketing goals into actionable, measurable technical requirements.Serve as the bridge between marketing strategy and technical execution.Manage expectations across cross‑functional teams while balancing operational and project work.Collaborate with Business Intelligence and data engineering teams to define audience segmentation requirements.Leverage AWS tools and services to self‑serve basic data requests and queries.Understand database structures and data flows to troubleshoot data‑related issues independently.Design and manage ETL processes to extract, transform, and load data between systems.QualificationsBasic QualificationsBachelor's degree in Computer Science, Marketing, or related field.Experience managing Salesforce Marketing Cloud or similar marketing automation platform.Strong understanding of email marketing best practices.Excellent project management and stakeholder communication skills.Ability to work independently and in a collaborative environment.Preferred QualificationsSalesforce Marketing Cloud certifications (Email Specialist, Consultant, or Developer).Experience building automation solutions and working with data analytics.Knowledge of AWS services relevant to data pipelines.EEO StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.BenefitsBenefits include health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Your compensation package will include base salary, sign‑on payments, and restricted stock units (RSUs), with final compensation determined by experience, qualifications, and location.Location and SalarySan Francisco, CA: $146,200.00 – $197,800.00 annuallySeattle, WA: $127,100.00 – $172,000.00 annually#J-18808-Ljbffr

📌 Technical Marketing Operations Manager, Eero - $146,200 - $197,800 A Year (Milano)
🏢 Amazon
📍 Milano