ppbThis job advertisement is addressed to all female and male candidates who meet requirements, without any discrimination based on sex, gender, sexual orientation, nationality or ethnic origin, religious belief, disability, and/or any other personal or social condition. /b /p pbWhat will you do /b /p pWe are looking for an energetic and customer-focusedbSales Assistant / Customer Engagement Manager /bto support our sales activities while building strong, lasting relationships with customers. This hybrid role combines sales support, customer engagement, and account management responsibilities to ensure an exceptional customer experience and drive business growth. /p pThe ideal candidate is highly organized, proactive, and passionate about delivering value to customers at every stage of their journey. /p pbHow will you do it /b /p ulliSupport the sales team with daily administrative and operational activities /liliPrepare quotations, sales reports, presentations, and customer documentation /liliMaintain and update CRM systems, ensuring accurate customer and sales data /liliCoordinate order processing and track customer requests /liliCollaborate with internal departments to ensure timely delivery and customer satisfaction /liliMonitor sales performance metrics and prepare regular reports /liliBuild and maintain strong relationships with Key customers /liliServe as the primary point of contact for Key customer questions, requests, and issue resolution /liliAttend to networking events with customers /lilibPromote a customer-centric culture across the organization.



/b /li /ul pbWhat we look for /b /p pbRequired: /b /p ulli2+ years of experience in sales support, customer success, customer engagement, account management, or a related role /liliStrong communication and interpersonal skills /liliAbility to build trust and manage customer relationships effectively /liliExcellent organizational and multitasking abilities /liliProficiency in Microsoft Office and CRM platforms (Salesforce) /liliStrong problem-solving skills and customer-centric mindset. /li /ul pbPreferred Skills /b /p ulliExperience with customer engagement or customer success programs /liliKnowledge of sales processes and pipeline management /liliAnalytical skills with the ability to interpret customer feedback and engagement metrics /liliExperience working in a fast-paced, customer-focused environment. /li /ul pbOur benefits /b /p pWe offer an exciting and challenging position with great personal freedom and professional responsibility. Joining us, you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities, which will stretch your abilities and channel your talents.



/p pbWe offer /b: /p ulliThe initial basic salary for this position is in the range of €36.300 – €50.000 per year. In addition to base pay, this role participates in a sales incentive plan which can significantly increase your overall earnings. The final package will reflect your experience, skills, and qualifications relevant to the role. The overall compensation package may include additional company benefits, which will be discussed during the selection process. We are committed to fair, equitable, and gender-neutral pay practices. The applicable collective agreement: Contratto Collettivo Nazionale di Lavoro Industria Metalmeccanica e della Installazione di Impianti. /liliFlexible working hours /liliAgile working /liliMeal vouchers of €8 /liliCompany welfare package /liliCareer growth and professional development opportunities. /liliCollaborative and supportive work environment. /liliOpportunity to make a direct impact on customer satisfaction and business success. /li /ul pbWho we are: /b /p pSensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls, providing unmatched insights into retail inventory, shopper behavior, loss prevention, and liability. Its intelligent digital platform, Sensormatic IQ, integrates advanced technologies such as AI, machine learning, RFID, and EAS to deliver data‑driven, prescriptive outcomes that help retailers improve operations, enhance shopper engagement, and reduce shrink. /p /p #J-18808-Ljbffr

📌 Sales Assistant / Customer Engagement Manager (Cinisello Balsamo)
🏢 Johnson Controls
📍 Cinisello Balsamo