Information Technology Support Specialist (Andalo)

Information Technology Support Specialist (Andalo)

13 set
|
AVASO Technology Solutions
|
Andalo

13 set

AVASO Technology Solutions

Andalo

Job Opportunity: Onsite Support field Engineer at AVASO Technology
Location : Bolzona, Italy
Employment Type : Dispatch
Experience : 2+ years
Language Known: English, Italian
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Company Overview :
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview:
We are seeking an experienced Onsite Support field Engineer to join our team in Location: Bolzona, Italy The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.
Key Responsibilities:




Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently.
Troubleshoot and resolve hardware, software, and network-related issues.
Install, configure, and maintain desktop systems, laptops, and peripherals.
Ensure the deployment of operating systems, updates , and software packages .
Work with the IT team to resolve and escalate issues as needed.
Perform routine system audits and ensure systems are up-to-date and secure.
Provide end-user training and technical documentation where necessary.
Collaborate with team members and manage support tickets for various internal stakeholders.
Required
Skills & Qualifications:
2+ years of experience in Desktop Support or similar roles.
Strong experience with Windows OS , Mac OS , and Linux environments.
Experience with Active Directory for user management, group policies, and security.
Proficient with remote desktop tools and trou

📌 Information Technology Support Specialist (Andalo)
🏢 AVASO Technology Solutions
📍 Andalo

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