Summary

_Your opportunity _

We are currently seeking a Sales Channel Operations Specialist who will report to the Sales Channel Operations Manager as part of our dynamic Sales Channel Operations team in Padova.

You will be responsible for:
- Managing the order to cash flow of the allocated customer portfolio in a timely and accurate fashion
- Driving and coordinating customer portfolio activities with relevant Sales and Operations functions towards customer service excellence, revenue targets and optimization
- Ensuring compliance with business policies

_How you will contribute _
- You will hold complete ownership of assigned customers’ portfolio and related lifecycle, with the aim of optimizing both Operations and Sales results
- You will hold complete ownership of proactive planning and execution of activities and estimations towards revenue targets in a seamlessly efficient operational flow:
- Complete order flow management from order acquisition to order invoice in compliance with agreed trade terms
- Delivery flow management by liaising directly with Planning,



Logistics and customer whilst acting as first point of contact in the event of any query/issue
- Rolling pick&pack; effort planning to facilitate Logistics volumes management in a timely fashion
- Channel/customer portfolio analysis and landing estimation to the vantaggi of Sales and wider Operations Area
- Proactive identification of missing orders against target and timely involvement of Sales towards customer chasing
- Order proposal (where applicable) based on channel/customer/assortment or other relevant criteria
- Key sales/customer-related analysis and reporting to the benefit of both Sales team and customer
- Support during sales events such as Buying Days/Sales Campaigns, brands/product presentations, customer visits, etc. through active participation in both organizational preparation and live execution.
- Customer master data management ensuring timely maintenance, accuracy, completeness and

📌 Kering Eyewear Sales Channel Operations Specialist (Padova)
🏢 Kering Eyewear
📍 Padova