Our Account Management team oversees the relationship with Grocery and Retail strategic partners. As Deliveroo continues to grow, we become a major revenue channel for grocers - aside from providing the best support, we are consultants that use data-driven insight and industry knowledge to guide our partner's growth. The AMs are a passionate, dynamic group of team players that work well together with other departments...and of course, they're fun and great at building relationships

As a an account manager, you will responsible for:
- Manage a portfolio of Deliveroo's important grocery and retail partners, including high sales volume drivers and global grocery brands
- Build and maintain strong, long-term relationships with partners.
- Understand partners' business goals and challenges to provide strategic guidance and support.
- Work with other departments (Marketing, Operations ,Corporate, and Customer Service) to guide new plans and problem solutions.
- Manipulate and analyse data to increase growth and profitability, both for your partners and for Deliveroo




- Drive revenue growth through upselling, cross-selling, and identifying new business opportunities.
- Collaborate with internal teams to develop and implement customised solutions to meet partners' needs, including Marketing, Operations, Corporate, Customer Service.
- Act as the main point of contact for partners, addressing any issues or concerns in a timely and professional manner.

REQUIREMENTS
- At least 3 years experience in commercial roles, experience in retail/FMCG, or other /high-growth companies
- Knowledge of the food retail industry
- Experience creating long-term relationships
- Must be fluent in English

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give

📌 Account Manager (Milano)
🏢 Deliveroo
📍 Milano