Are you a highly motivated, multilingual individual with a passion for customer service?
Seize the opportunity to join a global team in the historical and vibrant city ofAthens, Greece!
We are seeking a dedicatedItalian and English-Speaking Customer Support Agentto represent world-leading brands across diverse, fast-paced industries includingTech, Travel, Automotive, and Social Media.
Your Role and Responsibilities:
Multilingual Expertise:Serve as the primary point of contact for Italian-speaking customers, providing friendly, effective, and professional support via phone, email, and chat.
Problem Solver:Efficiently resolve customer issues, provide accurate information, and troubleshoot product/service inquiries across multiple industry platforms.
Brand Advocate:Maintain a high standard of customer satisfaction, building positive relationships that reflect positively on our international clients.
Documentation:Accurately record customer interactions and solutions using our CRM and internal systems.
What We Offer: A Stress-Free Start & Comprehensive Benefits
We understand that moving to a new country can be challenging, which is why we offer a full-service relocation and benefits package to ensure a smooth transition and a comfortable lifestyle in Greece.
Full Relocation Support:
Flight Ticket Covered:We reimburse or cover your one-way flight ticket to Athens.
Two-Week Hotel Stay:Complimentary hotel accommodation for your first two weeks in Greece upon arrival.
Full Administrative Support:We provide comprehensive assistance with all necessary paperwork, including bank account setup, tax registration, and social security (AMKA) registration, ensuring you are legally employed under a Greek contract from day one.




Competitive Salary:Receive a competitive base salary (often around *********** gross per month for multilingual roles) plus a monthly performance-based bonus.
14 Salaries Per Year:Enjoy the standard Greek employment agevolazioni of receiving two extra months' salary (typically paid around Easter and Christmas/Summer).
Health Coverage:Access to Greece's national healthcare system, often supplemented by private health insurance plans provided by the company.
The Greece Advantage An Exceptional European Lifestyle:
Cost of Living:While prices are rising, Athens generally offers a significantlymore affordablecost of living (especially in housing and dining out) compared to major European capitals like Paris, London, or Amsterdam.
Your salary goes further, allowing for a higher quality of life.
The Weather:Experience300+ days of sunshineper year.
Say goodbye to the grey!
Mediterranean Culture:Enjoy a relaxed, outdoor-focused lifestyle, rich historical sites, world-class cuisine, and easy, affordable access to theGreek Islandsfor weekend travel.
Work-Life Balance:Greece promotes a healthy work-life balance, allowing you plenty of time to explore the city and its surrounding beauty.
Minimum Requirements:
Language Skills:Italian:C1/C2 level (fluent/native-level written and verbal communication).
English:B2 level or higher (working proficiency, written and verbal communication).
Citizenship:ValidEU Citizenship(required for smooth employment).
Soft Skills:Strong communication, empathy, a customer-first mindset, and effective problem-solving abilities.
Experience:Previous experience in a Customer Support/Call Center environment is a plus, but full, paid training is provided.
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📌 English/Italian Customer Support Agent (Lazio)
🏢 Horizonia
📍 Lazio