**Your Mission**:
**QtC-E Process & Governance Management**
- Develop and maintain governance frameworks for consistent QtC-E execution across all regions;
- Define and coordinate M-Cycle governance routines (cadence, agenda, participants);
- Ensure QtC-E steps are understood, applied, and continuously improved;
- Monitor process compliance and drive corrective actions as needed;
- Enable effective cross-functional collaboration (Sales, PM, Finance, Supply Chain, Digital). **Business Tools & Systems Management**
- Manage the QtC-E tool landscape (ERP, PM tools, quoting tools, dashboards, repositories, workflows);
- Monitor tool performance and drive improvements aligned with business needs;
- Coordinate updates, integrations, and enhancements with Digital/IT teams;
- Maintain guidelines, training materials, and user documentation. **Operational User Support**
- Provide timely support to users experiencing issues with QtC-E tools or processes;
- Identify root causes and coordinate solutions with Digital/IT teams;
- Act as the interface between business users and technical teams to translate needs into system requirements;
- Ensure quick issue resolution to minimize business disruption. **Access, Rights & Compliance**
- Administer user access and permissions in line with security and segregation-of-duties principles;
- Conduct periodic audits of roles and access rights;
- Ensure tool usage complies with QtC-E standards and governance;
**Performance Tracking & Reporting**
- Monitor and distribute QtC-E KPIs (cycle time, backlog, project performance, profitability);




- Ensure data quality across reporting systems;
- Provide insights and recommendations to support decision-making. **Continuous Improvement & Change Enablement**
- Identify opportunities to enhance process efficiency, governance, and tool usability;
- Support standardization, automation, and simplification initiatives;
- Lead training, onboarding, and communication for new processes or tool updates;
- Promote best practices and a continuous improvement culture. **Stakeholder & Key-User Network Management**
- Build and maintain a strong key-user network across functions and regions;
- Collect feedback, address operational challenges, and prioritize improvements;
- Ensure alignment between local needs and global QtC-E standards. **Your Profile**: - Master’s degree in engineering or equivalent;
- Fluent in English; additional language is a plus;
- PMI certification is a plus;
- 5+ years of relevant project management experience. Experience in a management role is a must;
- Experience in the beverage industry and knowledge of Sidel Portfolio is a plus;
- Knowledge of project financials, installation and commissioning scope and challenges;
- Proficiency in MS Office, Project, ERP/ SAP: - Excellent communicator and comfortable managing multiple tasks;
- Problem solving attitude;
- Ability to set and maintain high standards of self-performance with responsibility and accountability for successfully completing assignments and tasks;
- Available to travel up to 30% of the time. **Contract Type**:
**Permanent**:
**Country**:
**ITALY**:
**Location**:
**Parma**:

📌 Process, Governance & Tools Expert (Qtc-e) (Parma)
🏢 Sidel
📍 Parma