11 set
|
Iveco Group
|
Bardi
Questa posizione è in Iveco Group Il processo di selezione sarà interamente gestito Iveco Group.
-- What To Expect This role requires English language proficiency.
Please complete your application with an English CV.
Tesla is committed to hiring and developing top talent from across the world.
Our world-class teams operate within a contemporary product development, culture of high collaboration, flat structure and technical contribution at all levels.
You will be expected to challenge and to be challenged, to create, and to innovate.
These jobs are not for everyone.
You must have a genuine passion for producing the best products in the world.
Without passion, you will find what we strive to accomplish too difficult.
At Tesla, we are building a smarter, connected and automated end-to-end experience.
We are looking for world-class talent to contribute to this journey.
Optimizing and implementing processes and systems are a competitive advantage for Tesla and an essential part of our business to efficiently serve our new and existing customers in the best way possible.
As a Regional Supervisor, you will be working on continuously improving this seamless customer journey and putting the customer first.
You will join the management team of our Tesla Support EMEA contact center.
Tesla Support is an international and diverse team supporting our mission to accelerate the world's transition to sustainable energy and mobility.
Tesla support acts as the single point of contact for customers.
Your main responsibilities will be to manage a team of country advisors.
You will support the Tesla Support management team and in particular the relevant country manager to lead and coach the respective country advisors.
You have excellent problem-solving skills, along with strong cross-functional and stakeholder relationship management skills.
You will be expected to mentor, guide and inspire the team to continually develop and deliver Tesla service performance and quality both individually and collectively.
What You'll Do Leadership: You will manage a team, consisting of a several country/region specific advisors.
You have a high sense of ambition and drive when it comes to improvements.
You will align with your Tesla Support Regional Associate Manager to support with the direction of the team and advice on requirements that drive continuous improvements.
You are a leader and team player.
Represent: You will be part of a customer facing team and represent the (technical) information of many teams directly to the customer.
You are Tesla's voice for escalations and complex issues – in this way you are the representative of our brand, mission and products.
Flexibility: You will be part of the Tesla Support Leadership team and will be able to deal with frequent ad hoc requests and changes.
You deal with this in a timely and professional manner.
Coordinate
📌 Regional Supervisor, Tesla Support (Bardi)
🏢 Iveco Group
📍 Bardi