JOIN OUR TEAM AT TERUMO NEURO!
At Terumo Neuro , a leading medical device company, we are committed to advancing healthcare through innovative technologies and a strong sense of purpose.
Join our dedicated Customer Service team Position: Customer Service Representative – Italy Location: Milan (Hybrid – at least 3 days/week on-site) ? YOUR MISSION: Process customer orders (direct & consignment) via SAP HANA ERP Maintain customer account records & order histories Support consignment & tender agreements Monitor inventory, consignment & trunk stock Manage returns (RGAs, complaints) with global CS & QA teams Coordinate product returns with European warehouse Assist customers, sales teams & distributors (availability, order status, deliveries) Handle inquiries & ensure timely follow-up Prepare sales reports upon request YOUR PROFILE:



? Previous experience in customer service or a recent graduate in the field ? Strong MS Office skills (Word, Excel, Outlook, Teams) ? Ability to multitask & prioritize ? Detail-oriented & responsive ? Excellent communication & phone skills ? Fluent Italy PREMIO POINTS: ? Experience in high-tech, pharma or medical device industry ? Knowledge of SAP ERP ? Experience supporting direct sales organizations ? Bachelor's degree or Master's degree ? Fluent English Ready to make an impact?
Apply now and be part of a dynamic, international team at Terumo Neuro!
TerumoNeuro WeAreHiring CustomerService JobOpportunity MilanJobs CareerOpportunity CustomerSuccess SAP MedicalDevices Teamwork JoinUs NowHiring Ita

📌 Customer Service Representative – Italy (Milano)
🏢 Terumo Neuro
📍 Milano